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If your flight is delayed by 2-4 hrs, then the airline must provide meals and refreshments to checked-in passengers.
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If the airline is delayed for more than 4 hrs with prior notice, the airline must give an option for a full refund.
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The airline is supposed to provide accommodation to all checked-in passengers.
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If a flight is to be cancelled, passengers are to be intimated at least 2 weeks before cancellation and the airline should offer full refund or an alternate flight.
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If the cancellation was notified between 2 weeks and 24 hrs before the flight, then the airline must give an alternate flight within 2 hours of original departure time or offer refund.
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If the passenger rejects the alternate flight, then the airline should give full refund.
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If delays or cancellations are caused by poor weather conditions, explosions and political unrest, then the airline is not liable to provide any compensation or service.
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If an airline fails to comply, you can file a complaint with the DGCA or AirSewa app.
Which of these rules did you not know about?
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