NHAI Cracks Down On False Toll Deductions From FASTag Wallets; Here's How

Credits: X (Formerly, Twitter)

FASTag deductions

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Toll deduction

[{"selector":"#anim-39c82355-21ce-4118-a388-cc44d7d0a5a8 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-233477bc-fac5-456e-97ea-599ed05d30f9","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-aba2cf26-2c39-45f9-8eed-82d691bfb4e7","keyframes":{"transform":["translate3d(0px, 223.17465%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Credits: X (Formerly, Twitter) Users sometimes receive toll deduction notifications when their vehicles haven't crossed toll plazas.

Toll operators' errors

[{"selector":"#anim-64d60647-b9d8-43e5-97ed-d5f5c74fe42d [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-d18d3699-d3dd-4275-adab-7a023500f15f","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4ae068f4-2461-4889-bd81-2a74dd1b4336","keyframes":{"transform":["translate3d(0px, 223.17465%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Credits: X (Formerly, Twitter) Toll operators' errors in vehicle number entry occur particularly when FASTag becomes unreadable.

₹1 lakh fine

[{"selector":"#anim-cdb587dd-f6de-4da4-ae86-74a5c1fbd25b [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(22.9107143500613%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-6bf04130-f52d-45ea-ab1e-6003f6c36891","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-89280700-23c3-4a5a-9e25-28f3f35cd4ca","keyframes":{"transform":["translate3d(0px, 861.74606%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Credits: X (Formerly, Twitter) IHMCL now imposes a ₹1 lakh fine per violation, resulting in a 70% reduction in false deductions.

50 legitimate complaints

[{"selector":"#anim-0d78a6d9-9682-4979-82a1-714f4366cc9e [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-11.892857176259405%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-c67b1a3b-f3aa-4e9d-b7a7-50093d1db4f2","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6eac14e1-8173-43e4-8049-7ecf765dfbaf","keyframes":{"transform":["translate3d(0px, 201.40485%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Credits: X (Formerly, Twitter) Currently, IHMCL receives approximately 50 legitimate complaints monthly against 30 crore transactions.

Report false deductions

[{"selector":"#anim-17cc7534-aaea-464d-909c-927b7640b9b1 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-5667c73b-17bd-4133-9ddc-52b08d584b46","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a8826791-e030-41e4-a09d-fbc3fd8d9e48","keyframes":{"transform":["translate3d(0px, 207.15196%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Credits: X (Formerly, Twitter) Customers can report false deductions by calling 1033 or emailing falsededuction@ihmcl.com.

RFID technology

[{"selector":"#anim-a1047886-274a-4a8f-b7e9-144983d3c99c [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-24.928571496800096%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-cac27603-83f0-4884-8324-f0a4fe1f902c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4559b7ef-b56f-4da6-b73a-2cb10d8d5073","keyframes":{"transform":["translate3d(0px, 247.46037%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Credits: X (Formerly, Twitter) FASTag is a rechargeable prepaid tag using RFID technology for automatic toll payments.

Reduced queue times

[{"selector":"#anim-8550878d-c2a2-4a07-a470-9bca0727c7dc","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fe1f7650-ca55-47d4-9c99-f2e60654f6ec","keyframes":{"transform":["translate3d(0px, 199.10603%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b3812a4b-a4d8-44a2-8531-4fd14c7a404d [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] Credits: X (Formerly, Twitter) The electronic toll collection system has reduced queue times, fuel usage and person-to-person contact.

[{"selector":"#anim-6009558e-a378-4ac5-9ee0-25af9c6d053e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-043321fb-3bd2-430a-ae95-1a27a25045fa","keyframes":{"transform":["translate3d(0px, 276.44467%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-129a7706-6395-4b6d-a3f5-9255508d74b9 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-25%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] Credits: X (Formerly, Twitter) Do you think these measures are enough?