Raise your hands if you love travelling on flights. Though we will surely see a lot of hands being raised while planning to board flights, many will indeed feel concerned about flight departures and luggage safety. With a spike in ticket fares, the list of poor services by airlines is unfortunately on the rise too. Recently, a Bengaluru man had horrible experiences while travelling with Vistara. He slammed the airline for all the inconvenience. But why?
Bengaluru Man Ranted About Vistara On Social Media
Siddharth Sharma (@SiddharthS85) faced an absolute nightmare while returning to India from Paris. He took to the X platform to share his terrible experiences with Netizens.
Dear @airvistara
First you cancel my flight and strand me on Paris airport
Then you delay the alternative flight.
Then you delay the domestic leg as well
Then you also manage to lose my luggage.
Fly the new feeling. 👏🏽
— Siddharth Sharma (@SiddharthS85) July 1, 2024
The flight journey between Paris and India is quite long and indeed a bit strenuous. While travelling with Vistara, the founder from Bengaluru came across a series of unfortunate incidents. First, the airline cancelled his flight back home and he was stranded at the Paris airport. Next, Vistara provided an alternative flight but it faced a delay.
Sadly, the next plane for the domestic leg was delayed. As if all these miserable services were not enough for Siddharth. He later came to know that the airline also lost his luggage.
Also read: Srinagar-Bound Vistara Flight Gets A Bomb Threat; Makes A Safe Landing At Srinagar Airport
The Airline Responded To The X Post
Hi Siddharth, please assist us with the property irregularity report and bag tag id via DM. We will have this addressed at the earliest. Thanks- Gaurihttps://t.co/IaDysdHZUk
— Vistara (@airvistara) July 1, 2024
Vistara replied to the X post by Siddharth Sharma. The airline requested him to assist “with the property irregularity report and bag tag ID via DM.”
I already have shared the details to your ground staff Gauri.
Sent them WhatsApp pics as well a detailed explanation into what exactly happened.
I am just too tired and sick to repeat.
Can you folks coordinate internally?
— Siddharth Sharma (@SiddharthS85) July 1, 2024
Siddharth replied to Vistara’s response stating that he already shared information with the ground staff and asked if the airline could coordinate internally.
Hi Siddharth, in continuation of the earlier communication, we wish to inform you that the baggage has been received at the airport. Subsequently, the same has been handed over to the vendor for delivery and shall be delivered to you within 24 hours. (1/2)
— Vistara (@airvistara) July 2, 2024
On July 2, Vistara informed the man that his luggage was received at the airport. The airline has also given his bags to the vendor for delivery. It is expected that he will receive his belongings within 24 hours.
Also read: Vistara Becomes The First Indian Carrier To Broadcast Formula 1 Content Across Its Fleet
The X post garnered over 72K views with several responses from Netizens. They are not happy with the airline’s services. A user commented that there is a need for amendments for airlines to focus on providing better customer services. Let’s take a look at what everyone has to say about this recent incident.
I think some serious amendments need in law for this Airlines take customers seriously.
— aviinash (@twerkthetweet8) July 2, 2024
Sounds very devastating and exhausting. Keep us updated about how you dealt with it . Take care !
— Greeshma (@Greeshm40567690) July 2, 2024
They might be practicing Air India “culture” 🤭
— Dave Sambali (@GurdevSambali) July 2, 2024
Whaaaat!!!!
— 📊 Rajesh Bhattad | theRevOpsGuy (@theRevOpsGuy) July 1, 2024
I thought vistara is one of the good ones
— Shubham Girdhar (@girdharspeaks) July 1, 2024
This is really really bad.. feel bad for you sir..
— Rohit Kaul (@SeekingN0rth) July 1, 2024
Have you travelled with Vistara before? If yes, have you ever faced such inconveniences?
Cover Image Courtesy: Wikimedia Commons, X/ Siddharth Sharma (@SiddharthS85)
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