On September 22, 2024, when the tickets for the Coldplay concert went live on BookMyShow, the sheer volume of people who rushed to book tickets was unprecedented. And thus ensued chaos as users claimed they were logged out from their devices at opportune moments. Following this, tickets appeared on other websites like Viagogo, StubHub and more at an inflated price. This led a number of people to believe that there had been some intentional foul play. However, BookMyShow released an updated statement on the matter providing clarity. It also filed an FIR against the black market sale of Coldplay tickets.
BookMyShow Files FIR Against Black Market Sale Of Coldplay Tickets
⚠️ OFFICIAL STATEMENT REGARDING RESALE OF #MOTSWT TICKETS pic.twitter.com/hTCaeIl9Fc
— BookMyShow (@bookmyshow) September 23, 2024
In an updated statement that was recently shared by a spokesperson for BookMyShow, the platform reiterated its stance against ticket-scalping and black market sales of the ticket.
The statement said, “In its ongoing fight against ticket scalping and black marketing of tickets for Coldplay’s Music Of The Spheres World Tour 2025 in India, BookMyShow has lodged a formal FIR (First Information Report) on October 2, 2024.”
Further, it said, “This action follows our initial complaint filed proactively with the Mumbai Police on September 23, 2024, addressing these concerns much before any formal complaint was raised against us.”
What Is The Platform’s Stance?
🚨 PSA #MOTSWT pic.twitter.com/GaPhRX6g5p
— BookMyShow (@bookmyshow) October 1, 2024
The statement went on to say, “BookMyShow’s FIR filed with the Mumbai police also urges authorities to investigate the unauthorised resale of tickets by individuals and platforms. We have provided details of all resellers that have come to our attention, including independent individuals reselling tickets for this tour across social media platforms such as Instagram, WhatsApp and beyond, as also digital platforms such as Viagogo, Stubhub Holdings and more, to aid authorities in a thorough investigation.”
BookMyShow concluded by saying “We remain vigilant in monitoring such instances of ticket reselling for this tour through black market channels and will continue to share all relevant information with the authorities to ensure appropriate action is taken. BookMyShow is assessing potential cancellation of such tickets that are being sold unethically.”
What are your thoughts about this chaos? Do you think the private platform is to be blamed for this? Let us know in the comments section below!
Cover Image Credits: Canva Images and @coldplay/Instagram
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First Published: October 04, 2024 11:15 AM