Air travel experiences have improved to a huge extent over the years. From comfier seats to a better food menu, airlines often come up with innovative launches to prioritise offering enhanced experiences to all passengers. Cathay Pacific recently announced its latest service offering complimentary Wi-Fi in business and first class. Indeed, it is a fascinating step taken by the airline. To know more about the latest addition to the airline’s services, read on.
Cathay Pacific Is Offering Complimentary Wi-Fi For Business & First Class Travellers
The airline announced the beginning of providing free Wi-Fi service on its first and business class. According to a press release, passengers who opt to travel in either of these air travel classes onboard connected Cathay Pacific aircraft get complimentary Wi-Fi service. This is a significant step taken to upgrade the inflight customer experience.
Cathay Pacific began offering complimentary Wi-Fi services to first class passengers in 2022. The airline decided to expand the extraordinary facility to business class on every connected flight only after conducting successful tests and trials on selected aircraft. Soon, the free Wi-Fi service will be added to Cathay Diamond members travelling in all cabins as well. The plan is to start this in November 2025.
Chief Customer and Commercial Officer Lavinia Lau shared that the airline is committed to investing in and improving customer experiences. “With free Wi-Fi available to passengers travelling in business and first class and coming soon for Cathay Diamond members, they can remain connected in the air whether travelling for leisure or business,” Lavinia added. The experience of travelling high in the air is getting enhanced with the opportunity to remain connected with everyone.
More About This Complimentary Service
Passengers travelling in first and business class can now get the same experience as paid Wi-Fi with the help of this free service. From browsing the Internet to scrolling social media platforms to connecting with Netizens, they can enjoy fascinating experiences onboard. Also, there is a facility to connect a single device at a time. They can easily swap devices and connect with Wi-Fi.
Also read: All Cathay Pacific Flights Between Hong Kong & Tel Aviv Cancelled Till The Year End
What are your views about this free-of-cost service?
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