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Video: Live Worm Found In Sandwich At High-End Restaurant In Gurgaon; Brand Apologises

Sulabh wrote that the experience was “extremely disturbing” and that food hygiene was compromised at this restaurant in Gurgaon.

by Ashmeet Guliani
Video: Live Worm Found In Sandwich At High-End Restaurant In Gurgaon; Brand Apologises
Cover Image Courtesy: Sulabh Mathur/ Instagram

A breakfast experience at a very popular restaurant in Gurgaon took an unexpected turn when a man found a live worm moving inside his sandwich. The video showing the worm was shared on Instagram and has raised questions about the hygiene standards at the restaurant. Here’s what happened and how the management of the restaurant responded to it.

Man Finds Live Worm In Sandwich At A Gurgaon Restaurant 

 

View this post on Instagram

 

A post shared by Sulabh Mathur (@sm.0902)


According to the Instagram post by Sulabh Mathur, he had gone to PAUL at One Horizon Centre in Gurgaon for breakfast around 11 am. He and the people accompanying him had ordered six to seven dishes and found a live worm moving in one of the sandwiches. Sulabh wrote that the experience was “extremely disturbing” and that food hygiene was compromised. He also advised customers to be careful and vigilant about what they are being served.

The shocking incident has now raised questions about hygiene at restaurants. Many customers even expressed that they did not expect this from a high-end restaurant like PAUL. They also questioned which places they could trust if such things are happening at popular restaurants.

Also Read: From Kolkata To Delhi-NCR! 99-Year-Old Flurys Brings Iconic Rum Balls To Gurgaon

PAUL Responds To The Incident

PAUL Gurgaon, however, reached out to Sulabh over WhatsApp and tried to apologise. Sulabh, however, was not satisfied with their message. He felt that their outlets do not take hygiene seriously and said that many people have reported similar experiences with PAUL in the past.

Netizens were naturally angered, and some of them even shared their similar experiences under the post. One of them wrote, “Not surprised! I saw the staff using the used glasses without washing and serving at different tables! That was my last visit to Paul,”  while another commented, “PAUL is serving stale food at premium prices.” 

A third user even shared her experience of seeing cockroaches running around a table at PAUL Gurgaon. There was even a comment which read, “Didn’t expect this from PAUL.” Many people thanked Sulabh for bringing the incident to light and wrote that they would never go there again.

Also Read: From Iconic To Sustainable, 5 Restaurant Of The Year 2026 Award Winners By Culinary Culture

Have you seen the viral video? What are your thoughts on it?

Cover Image Courtesy: Sulabh Mathur/ Instagram

FAQs

What is PAUL?

PAUL is a French bakery and restaurant chain known for its breads, pastries, sandwiches and coffee.

What happened at PAUL Gurgaon?

A customer found a live worm moving inside a sandwich during breakfast at PAUL Gurgaon.

What is PAUL known for serving?

PAUL is known for serving French-style breads, pastries, sandwiches, coffee and other bakery items.

Ashmeet Guliani

Ashmeet Guliani is a Content Writer at Curly Tales with over three years of experience writing about food, travel, fashion, and lifestyle. With a B.Sc in Home Economics from the University of Delhi, her interest in reading and writing led her to pursue a career in writing. In her free time, she explores cafes, browses bookstores, listens to Hindi retro songs, and watches K-dramas!

For more such snackable content, interesting discoveries and the latest updates on food, travel and experiences in your city, download the Curly Tales App. Download HERE.
First Published: August 24, 2026 11:11 AM