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From KFC To McDonald’s, Here Are The 10 Worst-Rated Fast-Food Chains In The USA

The inclusion of all well-known fast-food chains in the USA on the top ten worst-rated list demonstrates their laxity with regard to food quality and hygiene.

by Vrinda Arora
From KFC To McDonald’s, Here Are The 10 Worst-Rated Fast-Food Chains In The USA

Customer ratings can make or break the business for many companies, whether in the food sector, travel, or any other. These ratings are taken quite seriously. Customer evaluations on TripAdvisor exposed serious problems with overall customer satisfaction, service, and food quality. KFC and McDonald’s were ranked as the two worst-rated fast-food chains in the United States of America (USA) on this ranking.

KFC & McDonald’s Are Worst-Rated Fast-Food Chains In The USA

worst-rated fast-food US
Image Credit: Canva Pro

With an average customer review score of 2.89 out of 5, KFC is the lowest-rated chain. Consumers in Idaho and Arkansas give the chain low ratings (2.57 out of 5). KFC customers have complained about greasy food, subpar service, and a bad management style, as reported by NewsX.

The largest fast-food business in the world, McDonald’s, came in second with an average rating of 2.99, citing unclean restaurants, poor service, and a small menu selection. Additionally, with ratings of 2.68 and 2.9, respectively, states like Alabama and Iowa gave the lowest scores.

Pricelisto’s examination found that numerous customers frequently complained about unfriendly staff, long wait times, filthy facilities, limited menu options, and poor meal quality.

Pricelisto emphasised how important negative evaluations are as a means of enhancing dining experiences. Although they might be annoying for businesses, negative reviews are a great way to learn about customers’ issues and improve the eating experience, as reported by NewsX.

Also Read: From Burger King To KFC, 7 Iftar Deals By Fast Food Chains In Dubai

Other Restaurants On The List

worst-rated fast-food US
Image Credit: Wikimedia Commons

The inclusion of all well-known fast-food chains in the top ten worst list demonstrates their laxity with regard to food quality and hygiene. Large fast-food chains, such as Long John Silver’s, Church’s Texas Chicken, and Burger King, also experienced low consumer satisfaction. Complaints ranged from concerns about the hygiene and quality of the food to unhelpful employees.

  • KFC’s rating: 2.89/5 (Arkansas & Idaho, the worst-rated states)
  • McDonald’s rating: 2.99/5 (Alabama & Iowa, worst-rated states)
  • Burger King’s rating: 3/5 (North Carolina & Alaska, worst-rated states)
  • Church’s Texas Chicken’s rating: 3.08/5 (Missouri & Nevada, worst-rated states)
  • Long John Silver’s rating: 3.16/5 (Maryland & Delaware, worst-rated states)
  • Taco Bueno’s rating: 3.24/5 (Oklahoma, worst-rated state)
  • Taco Bell’s rating: 3.2/5 (North Dakota & Idaho, worst-rated states)
  • Hardee’s rating: 3.27/5 (Iowa & Maine, worst-rated states)
  • Pizza Hut’s rating: 3.28/5 (Alaska, worst-rated state)
  • Sonic Drive-In’s rating: 3.28/5 (California, worst-rated state)

Also Read: Visiting The USA? You’ve Gotta Drop By These Popular Fast Food Joints!

What is your opinion about these worst-rated fast-food chains?

Cover Image Credit: Canva

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First Published: December 10, 2024 2:19 PM