FSSAI Warns E-Commerce Platforms To Follow Food Safety Rules Or Face Action

E-commerce platforms will now have to step up their food safety protocols on account of FSSAI directions. Failure to comply with the stringent food safety and hygiene rules could result in strict action. The new guidelines announced by FSSAI also include mandatory training for all the staff of the e-commerce platforms. Here’s more on it.

FSSAI Enforces Strict Food Safety Protocols 

CEO FSSAI directs all e-Commerce Platforms to ensure stringent food safety and hygiene protocols or face action, train all food handlers involved in the supply chain . #FSSAIinNews #eCommerce #FSSAIRelease @MoHFW_INDIA @PIB_India @DDNewslive pic.twitter.com/nOMAjKQUYU

— FSSAI (@fssaiindia) July 8, 2025

In a meeting held on Tuesday, the Food Safety and Standards Authority of India (FSSAI) warned all e-commerce platforms to comply with strict food safety and hygiene protocols. Failing to do so will lead to strict action, as per a report in The New Indian Express. The meeting, led by FSSAI CEO G. Kamala Vardhana Rao, was specifically held to strengthen food safety and hygiene practices across the e-commerce food supply chain. Over 70 representatives from the top e-commerce platforms attended the meeting.

Highlighting the importance of food safety, the CEO said that any inability to follow these protocols would be taken seriously. Moreover, with the rapid growth of the e-commerce marketplace, following all food safety norms is increasingly becoming more important. The details and the new guidelines were shared by FSSAI on their official X account, as well. 

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Key Directions Issued To E-Commerce Platforms

According to The New Indian Express, the FSSAI CEO directed e-commerce platforms to follow some key rules. These include displaying their FSSAI licence or registration numbers on every receipt, invoice, and cash memo issued to customers. In addition, platforms must display information about the Food Safety Connect app on all consumer-facing documents.

They were also asked to disclose full details of their warehouses and storage facilities on the FoSCoS portal. The possibility of displaying the date of expiry and use-by details at the consumer interface was also discussed in the meeting. He further urged platforms to upload regular photos of their warehouses on the portal. Additionally, everyone handling food, including the staff of the e-commerce platform, must now undergo FSSAI’s Food Safety Training and Certification (FoSTaC) training.

Also Read: FSSAI Advisory Demands Food & Non-Food Products To Be Delivered Separately; Here’s Why

These strict rules issued by FSSAI are certainly a good move. With many consumers now heavily dependent on these platforms, such measures will help ensure proper food safety and hygiene. 

Cover Image Courtesy: Canva Pro/ Mehrad Vosoughi and FSSAI, Wikipedia (Representative Image)