Ever had a family dinner where one person wants biryani, another is craving pizza, and someone else won’t settle for anything but sushi? Ordering food for a group can quickly turn into a debate over what to eat, followed by multiple orders, checkouts and delivery tracking screens. Swiggy might just have a solution for this mealtime dilemma. The food delivery platform has launched its Multi Restaurant Ordering feature, and here’s all you need to know about this.
How Does Swiggy’s Multi Restaurant Ordering Feature Work?
Swiggy has rolled out the Multi Restaurant Ordering feature which lets you order from up to five restaurants in a single transaction. Now, you can mix and match your favourite dishes without having to choose just one restaurant for everyone.
Think of it as bringing the food court experience home, minus the struggle of finding a table. With this new feature, you can pick starters from one restaurant, order the main course from another and finish with dessert from a third. Want to throw in some pizza and biryani for good measure? Go right ahead!
The feature allows users to build and hold multiple carts, compare them side by side and decide what makes it to the final order. Once you’ve settled on your spread, you can order from up to five restaurants with a single payment. That means no repeating checkouts, entering OTPs multiple times or going through separate payment flows for every restaurant.
The best bit? Combining orders into one checkout eliminates the need for separate carts and checkouts, along with multiple platform fees.
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One Order, Multiple Cuisines, Fewer Mealtime Arguments
The feature could come in particularly handy during Diwali parties, family get-togethers and long weekends, when everyone’s food preferences rarely line up. Instead of spending half the evening deciding between North Indian, Chinese or Italian, you can let everyone pick what they actually want to eat.
And Swiggy’s own consumer research suggests there’s a need for this flexibility. The company found that 55% of users build two carts in a single session, while one in five places a second order within 30 minutes of the first. Multi Restaurant Ordering aims to make this process simpler, reducing the need to place separate orders or abandon carts when cravings don’t match.
Once the order is placed, each restaurant prepares and delivers its food independently. However, all orders appear as separate tabs on one shared tracking screen, making it easier to keep an eye on everything.
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So, whether your Diwali party menu calls for biryani, burgers and brownies or your family simply can’t agree on dinner, you no longer have to settle for one restaurant!
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FAQs
What is Swiggy’s Multi-Restaurant Ordering feature?
Swiggy’s Multi-Restaurant Ordering feature lets users order food from up to five different restaurants in a single transaction, making it easier to cater to different tastes and cravings.