Dubai’s New Rules For Ordering Food Online Make Life Easier For Foodies; Here’s How

If you have ordered your food with the help of delivery apps before, then you’re probably no stranger to surprisingly extra fees at checkout. This high price on checkout is often due to a hidden fee charged by restaurants and food delivery apps. But now, with the new rule passed by Dubai, you get more clarity on this. Here’s how!

Residents Are Not In For Surprises While Checking Out

Ordering food from delivery apps just got a lot easier! After all,
Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT) introduced new rules, which make such online deliveries a lot fairer and safer. Besides being transparent for not just customers, but also for restaurants. This means residents will no longer be surprised by fees while checking out. So, whether it’s delivery fees, promotional costs or service fees, they will now have to be clearly displayed for the customers. This is brilliant, so if a restaurant is offering free delivery, you will be aware if they are not secretly adding the cost somewhere else.

Things To Keep In Mind For The Next Order

As revealed by the Gulf News, here’s what it means for your next order.

• You will have a clear pricing upfront, which will allow you to know exactly what the order cost is before you confirm.
• With this new rule, there are bound to be fewer hidden charges. This means subscription programmes and promotions cannot increase the cost unfairly.
• If an order is late, cancelled, or something goes wrong, the rules make it clear who is going to be responsible so that you don’t have to suffer.
• Apps will have to explain how restaurants are promoted so that you know why certain options are appearing first.

Also Read: OAnjo Reopens After Being Closed For A Month & Is Back With A New Menu!

Helps In Running Businesses Fairly

This is really important, and the reason why it’s so important is the fact that it has come at a time when the food delivery sector is booming. Not to mention, these rules also help in running their business fairly. Basically, the targets are practices like exclusive deals or arbitrary pricing so that restaurants don’t get forced into unfair arrangements, and customers can also receive a transparent service that’s fair.

For the next time you order food from delivery apps, don’t forget to check the fees, take note of the promotions carefully, pay attention to the restaurant and support transparent restaurants. While you are at it, know your rights as you now have clear protection.

Cover Image Courtesy: Canva Pro/Paul Ricafrente