Losing a passport when you’re halfway across the world is every traveller’s worst nightmare. But for UAE citizens, the Ministry of Foreign Affairs (MoFA) has just made the process of getting back home a whole lot smoother. Thanks to new guidelines, you can now apply for a Return Document in just three quick steps and have your UAE Passport sitting in your email inbox within 30 minutes. Here’s the lowdown before you grab your suitcase and jet off.
MoFA’s New Travel Safety Rules To Recover UAE Passport Abroad
If your UAE passport gets lost, damaged, or even expires while you’re abroad, MoFA’s updated system has you covered. You can apply for a Return Document anytime through the MoFA website or the UAE MoFA smart app.
- Lost Passport – You’ll need to share a copy of your missing passport, the police report confirming its loss, and a recent personal photo taken against a plain white background.
- Damaged Passport – Provide a short written explanation of how your passport got damaged
- Expired Passport – Apply directly via the portal or app.
- For Newborns Abroad – Attested birth certificate, marriage certificate, and both parents’ passports submitted via a UAE mission abroad.
Once you’ve sent everything, MoFA processes your Return Document in just half an hour. That’s one of the fastest consular services in the region, basically, a lifesaver.
Why Extra Copies Of Your Documents Can Save the Day
MoFA suggests keeping extra copies of your Emirates ID, passport bio-page, and visas in your bag. Be it a digital copy on your phone or printed versions in your travel pouch. These backups can turn into a smooth, hassle-free recovery.
Travel Prep Checklist Every UAE Citizen Should Follow
Before boarding that flight, here are MoFA’s must-do steps for a safe, stress-free trip:
- Register with ‘Twajudi’ – So the ministry can reach you during emergencies.
- Check Security Alerts – Review travel advisories before booking tickets.
- Carry All Essentials – Passport, Emirates ID, visas, insurance proof, flight tickets, hotel bookings—plus copies.
- Verify Visa Validity – Avoid surprises at immigration.
- Confirm Health Insurance – Very important to cover international emergencies.
- Avoid High-Risk Areas – Booking travel to conflict or civil unrest can be a bad idea.
- Beware of Scams – Verify with the IDs of people before handing out money.
- Save Emergency Contacts – Store the UAE embassy/consulate numbers and MoFA’s hotline (0097180024).
- Know Your Rights – Very important to learn about UAE labour & other laws for tourists and expats.
- Prep Work Docs Early – Bring attested certificates, passport, permits, and medical results before starting a job.
Extra Safety Hacks While Abroad
- Stay in Secure Accommodation – Go for hotels or rentals with good safety measures.
- Keep Kids Close – Never leave minors unattended in public.
- Go Low-Key with Valuables – No need to advertise your jewellery collection to strangers.
Twajudi, More Than Just A Form
Think of Twajudi as your safety net. During political unrest, a natural disaster, or a personal emergency. This service lets MoFA and UAE embassies step in during such circumstances. From arranging evacuations, handling emergency travel, to simply keeping your loved ones informed.
Also Read: UAE Passport Is The 8th Most Powerful In The World With Visa-Free Access To 184 Destinations!
How To Get Help Anywhere In The World To Recover Your UAE Passport
For emergencies, UAE citizens can call MoFA’s hotline 0097180024 anytime, day or night. A dedicated response team will coordinate with UAE missions abroad and the ministry’s Operations Centre to assist you, whether it’s medical trouble, legal issues, or that dreaded lost passport.
Cover Image Courtesy: CanvaPro/Bradai Abderrahmen from Getty Images
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