What Is Careem’s Star Rating System For Passengers & How To Score 5 Stars?

If you’ve booked a ride on Careem in Dubai, you’ve probably rated your driver at the end. But did you know the drivers are rating you, too? Yep, the judgment goes both ways. And if you’ve been wondering why your pick-ups seem a little slower lately, that rating might be part of the reason.

Careem Captains Are Rating You Too: Here’s How To Be A Five-Star Passenger In Dubai

Careem’s rating system isn’t a one-way street. When your ride ends, a pop-up appears asking you to rate your captain. If you’re a Careem+ user, the captain gets a similar prompt to rate you once you step out of the car.

Want to know how you’re doing as a Careem rider? Just open the app, tap that three-line menu in the top-right, head to your profile, and boom, your rating’s right there under your name. It’s out of five stars and sums up how drivers rate you after each trip.

Drivers see this number before accepting your ride. So if you’ve got a low score, there’s a chance they might skip your request. That makes keeping your rating high more important than you think.

How To Raise Your Passenger Score

Want to ride like a five-star pro? Careem has shared a few simple habits that can keep you in your captain’s good books. Here’s how to be the kind of passenger drivers actually want to pick up.

1. Start with a greeting

A polite “hello” and “thank you” isn’t just basic manners; it makes a real difference. Captains spend hours on the road, navigating traffic, heat, and delays. A friendly tone sets the tone for a smoother ride for both sides.

2. Be ready and easy to find

Make sure your pickup location is accurate. If you’re running late or hard to locate, keep your messages to the driver short, helpful, and polite. Waiting too long or causing confusion at pickup points can affect your score.

3. Treat the ride with respect

Your taxi isn’t a trash bin or a place to balance your burger. Keep it clean. That means no smoking, no spills, and definitely no rough handling. If something happens, be upfront about it. Captains put in serious effort to keep their cars tidy for the next rider, and one messy trip can throw that off.

Also Read: Careem Introduces CarSharing In Riyadh With A Fleet Of SUVs, Sedans And More!

Why Your Rating Actually Counts

Your rating isn’t just a number. It’s a quick signal to captains that you’re the kind of passenger they want to pick up. A solid score means quicker rides, smoother service, and more drivers accepting your booking without hesitation. It’s all about showing a bit of respect

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