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According to the first draft of passenger’s charter, no cancellation fee will be charged within 24 hours of booking, provided the ticket is booked 96 hours before departure.
Minister of State for Civil Aviation Jayant Sinha in a recent press conference, has addressed many reforms brought under the Air Sewa initiative. One of them is no cancellation charges within 24 hours of booking, provided scheduled departure time is 96 hours later. If the passenger is informed of the flight cancellation less than 2 weeks and up to 24 hours ahead of the scheduled departure time, the airline must offer an alternate flight.What Is It?
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The cancellation charges will also be printed on the ticket to prevent airlines from levying extra charges than the basic fare plus fuel surcharge.
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The new norms are expected to be notified by July 15.