With every passing day, we are hearing more complaints of flight delays and cancellations. Passengers travelling with different airlines continue to raise these concerns on social media platforms. This is a major problem noticed both in India and abroad. Recently, a flyer scheduled to travel on the 6E 2172 flight had a miserable experience and he complained about IndiGo on the Internet.
Passenger Slammed IndiGo For 6E 2172 Flight Delay
Ashutosh Sharma faced a major inconvenience during his journey as he was about to board an IndiGo flight. Not only was the scheduled plane delayed but the airline notified passengers about the same at the last moment.
#indigo sucks. Why the hell the airline can’t communicate the delay well in time ! 6E – 2172/23-07-2024. For an hour flight, 2 hour delay and that too the information is passed on half an hour before the actual delay. Has 60% market share granted license to Indigo to harass !
— Ashutosh Sharma (@sharma_ash21308) July 23, 2024
Flight delays are an infuriating experience and it further angers people when the airline fails to provide the necessary updates well within time. Ashutosh Sharma ranted about IndiGo and mentioned that the 6E 2172 flight was delayed by 2 hours on July 23 and asked “Why the hell the airline can’t communicate the delay well in time.”
IndiGo 6E 2172 departs from Delhi and lands at Bhopal after completing a journey of 1 hour and 25 minutes. While criticising the airline and its operations, the passenger also pointed out a two-hour delay for a flight that does not even take one and a half hours to reach its destination.
IndiGo notified passengers about the flight schedule setback only 30 minutes before the actual delay. “The information is passed on half an hour before the actual delay”, shared Ashutosh.
The Airline Responded To The Complaint Posted On X
Sir, we apologize for the inconvenience caused due to the delay. We strive to operate as per schedule, however, at times unforeseen operational delays become inevitable. Further, please reach out to our airport team for any real-time assistance. ~Suhavi
— IndiGo (@IndiGo6E) July 23, 2024
IndiGo replied to the passenger’s X post and apologised for the inconvenience. The airline stated, “Sir, we apologise for the inconvenience caused due to the delay.” While replying to Ashutosh Sharma, Suhavi from IndiGo further added that the incident was one of the unavoidable unpredicted operational delays. She requested the passenger to reach out to the airport team for real-time help.
IndiGo shared, “We strive to operate as per schedule, however, at times unforeseen operational delays become inevitable. Further, please reach out to our airport team for any real-time assistance.”
Have you travelled with IndiGo before? If yes, did you ever face a flight delay?
Cover Image Courtesy: Wikimedia Commons, X/ Ashutosh Sharma (@sharma_ash21308)