It’s an absolute bummer to wait eagerly for your food to be delivered only to receive the wrong order. While this may have happened to many of us, for some of us, it’s extremely disheartening. As per some recent posts on X (formerly Twitter) many customers over the last few days complained about receiving non-vegetarian food despite ordering vegetarian food on Swiggy.
Swiggy Customers Complain About Mistakenly Getting Non-Veg Food Instead Of Veg Order
A glance at the recent complaints received by Swiggy on X and there are many customers disheartened on receiving non-vegetarian food. X user Baljit Singh slammed Swiggy InstaMart and urged his followers to avoid using Swiggy as it can “hurt your religious sentiments”. He claimed he has never eaten non-vegetarian food to date. And he was angered to receive a packet of “Spiced Chicken” Cup Noodles from the brand. The only solution he received was a refund. He posted snapshots of his bill which showed all vegetarian order.
@SwiggyInstamart @SwiggyCares PLEASE DON’T USE SWIGGY Insta mart. THEY CAN HURT YOUR RELIGIOUS SENTIMENTS.
FROM BIRTH TILL TODAY WE NEVER USE NON VEG,BUT THEIR EXECUTIVE CAN CROSS ALL LIMITS.
ALTERNATIVE I GOT WE CAN REFUND FOR THIS ARTICLE.
HORRIBLE pic.twitter.com/Gks81LpgAY— Baljit Singh (@BaljitS31178117) August 8, 2024
Another person Anuj stated he ordered Veg Biryani from Xero Courtyard Ludhiana but received non-veg biryani instead. He shared pictures of what seemingly looks like chicken biryani as proof. @Purushottam2023 who had ordered vegetarian Hakka Noodles and Chilli Garlic Noodles was also disappointed for the same reason.
@sawhney_sakshi Dc Ma’am Have ordered a Vegetarian Briyani through swiggy order no. 181728192814253 but Xero Courtyard Ludhiana have delivered Non-vegetarian briyani instead kindly take necessary action as per law pic.twitter.com/q4d44vSHFo
— Anuj (@Anuj19588610) August 4, 2024
Another X user Harshit Shukla said Swiggy mistakenly delivered non-vegetarian food to a pure vegetarian family and then asked them to send photographs of the non-veg food during the redressal process.
Hey @Swiggy I got non-veg food instead of vegetarians noodles please take action against the restaurant owner how they mistaken this and make blunder pic.twitter.com/LhSPz2ijkF
— Warren2025 (@Purushottam2023) August 3, 2024
Anubhav Raj shared videos and photos of the non-veg dish he received instead of his Paneer Do Pyaza order.
@Swiggy @SwiggyCares what hell is wrong with you guys ?? You costumer care services suck !! Guys !! How can i eat these ??? I ordered veg and got non -veg !!! https://t.co/QY5dkQclBF
— Anubhav Raj (@anubhavRaj0) August 3, 2024
Vivek Kumar was upset with the brand for delivering a meat dish to his pure vegetarian family who have been following religious rituals during the holy month of Shravan.
@Swiggy Hi, This very disgraceful that first you send non vegetarian food to vegetarian family and then your customer care want photo graph . They want vegetarian person to clock non veg photo. Shame on you Swiggy @jagograhakjago
— Harshit Shukla (@Harshit090627) August 3, 2024
Apart From Refund Netizens Demand Sincere Apology
Abhi said he was uninstalling the app for a lifetime for hurting his sentiments for the same reason.
When i complaint they send me refund and also sent this wonderful reply. Ordered me to accept it. Hindu sentiments are joke for these companies @Swiggy @SwiggyCares @SwiggyInstamart pic.twitter.com/YlnzjOKN6y
— Vivek Kumar (@vroyku000) August 3, 2024
Also Read: India’s First Tarak Mehta Ka Oolta Chashmaa Menu: Relish Jethalal’s Fafda Jalebi
Many customers are unhappy with the brand for just compensating them with a refund, rather than taking serious accountability for their hurting their sentiments. Customers even asked on X what were they supposed to do with the non-vegetarian food as nobody in their household ate it.
@SwiggyCares I have filed a grievance against you on the NCH portal of the Government of India due to repeated wrong deliveries of non-veg food instead of veg. This is the 2nd time in 10 days. And also expect a legal notice in a few days. This is unacceptable! #Swiggy #NCHIndia
— ANSHU SAH (@kumaranshu2498) August 3, 2024
@SwiggyCares @Swiggy , i hav ordered for panner butter masala naan combo a VEG FOOD, but i have received a NON-VEG chicken gravy, for which the customer care said full refund, you played with my custom and saying refund, if i kill a person and compensate them is allowed in swiggy pic.twitter.com/EhjY9PFVl4
— Jaivin Krishnan (@JaivinKrishnan) August 2, 2024