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“7th Floor Kaise Jau?”: Customer Tells Swiggy Agent To Climb 7 Floors After Lift Breaks Down; He Replies…

Taking to his Instagram handle, Rohit, a Swiggy delivery agent and content creator, shared a short video that highlights the struggles delivery agents face.

by Sanjana Shenoy
“7th Floor Kaise Jau?”: Customer Tells Swiggy Agent To Climb 7 Floors After Lift Breaks Down; He Replies…

Food deliveries have literally become a part and parcel of our lives. Many brave rain, hail and storms to ensure our food deliveries reach our doorsteps on time. No less than heroes without capes, it also becomes our responsibility to tip them and treat them with kindness. Recently, a Swiggy delivery agent posted a video of his interaction with a rude customer who insisted he climb seven floors to deliver food despite knowing the lift had broken down. Unwilling to put up with disrespect, here’s how he reacted.

Customer Demands Swiggy Agent To Climb 7 Floors

 

View this post on Instagram

 

A post shared by ROHIT VLOGSTER (@rohitvlogster)

Taking to his Instagram handle, Rohit, a Swiggy delivery agent and content creator, shared a short video that highlights the struggles delivery agents face. In the video, the Swiggy agent could he heard speaking to a customer on a call. The customer is heard insisting that the delivery agent climb seven floors to deliver his meal as the lift in his apartment broke down.

To this, Rohit requested him to meet him halfway. Rohit can climb four floors, and the customer, three floors. They can meet halfway, and the delivery agent can deliver the food to him with ease. But the customer rudely shot his suggestion down. He was well aware of the fact that the lift had been out of service for two days. He replied that he had placed a food order, so he didn’t have to climb down the stairs.

Also Read: “Delivery Hoti Rahegi, It’s Garba Time!” Swiggy Agent Is Winning Over The Internet With His Garba Moves

His Response Won Hearts On The Internet

In response, the Swiggy delivery agent stated that he would cancel the order. This would mean the rude customer wouldn’t be able to place cash-on-delivery orders in the future. Without missing a beat, the customer told him to cancel the order. The video went viral on Instagram, garnering over 7000 likes and 815.4k views on X. Netizens sided with the delivery agent and empathised with his ordeal.

Also Read: For Every Zomato Order Above ₹499, Customers Will Earn 2% Maharaja Points On Air India; Check Offers Here!

They pointed out that people had zero regard for humanity. Others stated how the hard work of the delivery agent is often taken for granted. “Karma will strike him someday,” mentioned an X user.

What do you think about this incident? Do you also believe we need to be kinder to delivery agents?

Cover Image Courtesy: Wikipedia/Eshshiv and Instagram/@rohitvlogster

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First Published: September 30, 2025 12:24 PM