Being on a train’s waiting list is one of the most nerve-wracking things ever! So, for the greater convenience and ease of travellers, ixigo has launched a new feature called Travel Guarantee. With this feature, if a passenger’s ticket remains waitlisted at the time of chart preparation, then they will get a 3X refund. Scroll on to know more about this cool new feature.
Get 3X Refund On Unconfirmed Waitlisted Train With Ixigo
Ixigo has added a new feature on the app that all frequent train travellers are going to love! They launched a ‘Travel Guarantee’ feature that is designed to provide peace of mind to train travellers with waitlisted tickets. The feature is available on the ixigo Trains app ensures that passengers with unconfirmed waitlisted tickets, at the time of chart preparation, receive a 3X refund of their fare.
According to the online travel agency, this will provide passengers the flexibility to make last-minute bookings through alternative modes of transport like flights and buses. Understanding the anxiety that comes with unconfirmed train tickets and last-minute alternative travel options, especially during the festive and holiday seasons, ixigo launched the new feature.
With the ‘Travel Guarantee’ feature, travellers will receive a refund of triple their ticket fare. This will give them the flexibility to rebook their journey through other modes of transport and protect them against last-minute fare hikes.
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Here’s How This New Feature Works
Passengers can opt for the Travel Guarantee feature at a very nominal charge while booking their trains on the ixigo Trains app. If the ticket remains waitlisted at the time of chart preparation, then the amount of the ticket fare will be credited to the original payment mode. Furthermore, 2X of the ticket fare will be refunded as a Travel Guarantee Coupon on the app. You can redeem them while booking a flight, train or bus on ixigo.
Speaking about this new feature, Dinesh Kumar Kotha, CEO, of ixigo Trains said, “At ixigo, we are dedicated to creating innovative solutions that make travel smoother and stress-free for our users. Train waitlists can often cause anxiety, especially during peak travel seasons when securing a seat becomes a challenge. This is where our ‘Travel Guarantee’ feature steps in as a safety net, by offering up to 3X the refund on unconfirmed tickets.”
He further added, “This not only provides greater financial value but also empowers travellers to rebook their journey through alternate travel options without having to worry about last-minute fare hikes. With this initiative, we aim to make train travel more reliable, convenient, and worry-free for everyone.”
So, are you going to check out this new feature by ixigo while booking your next train travel? Let us know in the comments.
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