It’s often easy to help people who have disabilities that are visible. However, supporting those with hidden disabilities and helping them out can be quite difficult. Especially during travel, as it can be overwhelming to the senses to go through the entire process with there being difficulty in communicating. However, not anymore! If you are travelling from the Zayed International Airport, then you will be pleased to know that it has launched the Hidden Disabilities Sunflower Programme. And these facilities are also available onboard Etihad Airways flights. Here’s everything you need to know about the noble initiative perfect for people who have non-visible disabilities.
Hidden Disabilities Programme Launches At Zayed International Airport
Welcome to Zayed International Airport, If you have a condition that requires special support through the airport processes, please go to the Special Assistance desks located in the departure hall. 🌻 Wishing you safe travels! 🙌🏻#Abudhabi #Zayed_airport pic.twitter.com/KfjJ6P75V6
— Zayed International Airport (@AUH) September 16, 2024
Travelling is something that everyone enjoys. And making this a novel experience for those with hidden disabilities, Abu Dhabi Airports and Etihad Airways have launched a Hidden Disabilities Sunflower Programme. This initiative is their commitment to supporting every passenger especially those with non-visible disabilities. For those who aren’t aware, Hidden Disabilities Sunflower is a globally recognised symbol for people who have non-visible disabilities. And now, this is also available at the airport in Abu Dhabi. In fact, the programme offers a discrete way for passengers with conditions, such as chronic pain, anxiety, or even autism to communicate. They signal to the staff that they may require additional assistance and compassion, allowing passengers to pick up their complimentary lanyards and two dedicated Special Assistance Desks.
They Can Receive Assistance At Special Assistance Desks
As shown in the video posted by the Zayed International Airport on its social media, these desks are located in the pre-check-in area. As a result, it allows people to discreetly communicate their needs and thereby create a more supportive environment for everybody. A natural extension of empowering passengers, this support is bound to make their journey at the airport a breezy affair. In fact, as revealed by the Khaleej Times, both Etihad Airways and Zayed International Airports have implemented comprehensive staff training for the success of the Hidden Disabilities Sunflower Programme. As a result, frontline teams from the airport have undergone specialised training to understand the needs of passengers with such disabilities. In fact, staff members who have completed the training will wear a badge to indicate that they have been trained to support the initiative.
So if you know someone who might need such assistance when travelling from the airport, make sure to let them know about this brilliant development. After all, everybody deserves to have a seamless travel experience.
Cover Image Courtesy: X/AUH
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