Amid the festive season, Zomato and Swiggy have decided to increase their platform fee to ₹10. Zomato is calling this new surge the ‘festive season platform fee’. The two apps increased the fee from the existing charge of ₹7 and it has left food lovers fuming! Scroll on to know more about this.
Zomato & Swiggy Hike Platform Fee Amid Festive Season
If Swiggy and Zomato are some of the most used apps on your phone, then we have some news for you all. The two biggest food delivery apps in India have decided to increase their platform fees to ₹10, from the previous ₹7, amid the festive rush.
According to CNBC TV18, Zomato released a notification about this platform fee hike that said, “This fee helps us pay our bills to keep Zomato running. To maintain services during festive rush, it has increased slightly.” Following Zomato’s lead, Swiggy too decided to increase its platform fee.
As per reports, Zomato has increased its platform fees by 400% in just over a year. The company introduced the platform fee in August 2023 with a charge of ₹2. Since then, it has increased the fee. to boost margin and become profitable, several times. It is to be noted that this ‘festive season platform fee’ by Zomato will be applicable to all customers, even Gold members. This fee is over and above the delivery fee that the food delivery app charges.
Netizens Unhappy With The Fee Hike
As you can imagine, netizens and food lovers weren’t impressed with this platform fee hike by Zomato and Swiggy, especially during the festive season. Some called out the companies for this untimely move. Meanwhile, others shared some hilarious memes around this entire issue. Here are some posts that you cannot miss out on.
🚨 Just a day after Zomato increase platform fees to Rs 10, Swiggy follows the suit 🤐 pic.twitter.com/TD2v1MmDjT
— Debarghya Sil (@debarghyawrites) October 23, 2024
Zomato hikes platform fee!
Pay an inflated cost of food to use the platform
Pay a platform fee to use the platform
Restaurants pay a fee to use the platform.And finally, pay with ur health by eating outside food
What an idea sirjee pic.twitter.com/VMpfFRq9SB— Aditya Shah (@AdityaD_Shah) October 23, 2024
That fee is never coming down again. The joke is on us!
— Apurva Kunkulol (@lightConeDev) October 23, 2024
Zomato honey we’re all struggling but pls behave yourself what the hell is fEsTiVe SeAsOn PlAtFoRm FeE pic.twitter.com/AvyjwDMzdS
— manhoos (@killTMpls) October 23, 2024
#Zomato had First introduced the platform fees in 2023 as ₹2/order
Today This reached at ₹10/order
5 times in year…Don’t be surprise if this fees reach to 15/16 till the end of 2025
— Niranjan Ghatule 𝕏 (@NiranjanGhatule) October 23, 2024
Zomato and Swiggy hiked their platform fee to ₹10 during festive season.
Zomato and Swiggy: pic.twitter.com/EdxuzBtwrf
— Mehul Fanawala (@MehulFanawala) October 23, 2024
Personal finance tip: Uninstall Zomato and Swiggy
— Shubham Lashkan (@shubhamlashkan) October 23, 2024
Shortly after Zomato, Swiggy increases its platform fee pic.twitter.com/S86XdC7hgF
— Harsh Upadhyay (@upadhyay_harsh1) October 23, 2024
Well, this is definitely a bummer! What are your thoughts about this? Let us know in the comments!
Cover Image Courtesy: X/zomato & Canva (representative image)
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