Indian Railways has always made sure to give its passengers the best services, facilities, and assistance. For this, they have also come up with the Rail Madad app. While we keep reading complaints about the railways every day on social media, A tweet actually brought a smile to our faces! It’s the story of an army soldier who fell sick on board and got the most unexpected assistance.
Army Soldier Praises Indian Railways For Assistance
Story of a Solldier commuting by @RailMinIndia received on WhatsApp
“I am Subedar XXXXXXXYYYY. Yesterday I had to go to Delhi from Jabalpur for an official assignment. It was raining in Jabalpur. The AC coach I boarded looked as if it enjoyed the newly hit rain. Within no… pic.twitter.com/QYem26coqU
— Colonel Rohit Dev (RDX) 🇮🇳 (@RDXThinksThat) July 16, 2023
Colonel Rohit Dev shared a very sweet story on his Twitter handle, praising Indian Railways. The Subhedar in the tweet shared an incident that took place while he was travelling from Jabalpur to Delhi.
With lashing rains around, Rohit fell sick soon after he boarded his train. He could barely sleep as he had caught a cold and was coughing. He opened the Rail Madad App and reported his medical emergency. He was not very hopeful about any assistance from the app.
He tried to make himself comfortable and sleep inside the blanket. To his surprise, a doctor came to his berth to help him at the very next station. He checked on Rohit and gave him some medicines. Rohit mentioned that the medicines were free, while the doctor charged a minimal fee of ₹ 100 rupees.
Twitteratis Were Appreciating The Application
The story posted by the soldier @RDXThinksThat has by far garnered one million views. It has also garnered over 10.7K likes. He also tagged Indian Railways and the important officials.
The army soldier asked everyone to install the Rail Madad application on their mobile phones before embarking on any rail journey.
Last year a passenger got hit by a faulty window in his head.
He complained and on next station doctors were waiting with first aid ,they were even prepared to take him hospital but the passenger refused.— Satyam (@SatyamR65310533) July 16, 2023
There are so many positive changes in Railways nowadays
— Vivek Bhatt (@bhattvivekkumar) July 16, 2023
Facilities have improved for sure. I have done few train journey recently and things have improved but there is still a long way to go. Revolution is needed around ticketing and availability
— लिट्टी चोखा 🇮🇳 (@bewaakbaatein) July 16, 2023
Twitteratis were happy to read about Rohit’s pleasant experience. Many people commented on his post and appreciated Indian Railways efforts by tagging them. Some of them also shared how they too have witnessed small but significant improvements in the services and facilities. One user spoke about how they must be appreciated when they do good, just as people criticise them for their mistakes.
Also Read: Hordes Of People Head To Dudhsagar Falls; Denied Entry, Railway Police Issues Ban
What are your views?
Cover Image Courtesy: Canva