Did you know Bengalureans can now use WhatsApp to buy train tickets and recharge metro passes? Yes, you heard it right! The Meta-owned platform WhatsApp revealed on Monday that users in Bengaluru can purchase train tickets and recharge their travel passes through the app with its “first-ever QR ticketing service.” Read on to know all the details.
WhatsApp and Bangalore Metro Rail Corporation (BMRC) Partner To Launch The QR Ticketing Service
WhatsApp and BMRC revealed on Monday that they have partnered to launch a WhatsApp chatbot-based QR ticketing service. The service is for Bengaluru’s rapid transit system, Namma Metro. The chatbot is available in both English and Kannada.
Also, the cherry on top is that commuters can purchase single-journey transit tickets, recharge metro travel passes, and even check updated fare tables and view transit timetables through this service.
The initiation process is the simplest – Just send a “Hi” to the phone number +918105556677 and you will be able to initiate interactions with the chatbot. For contactless entry and exit, commuters can scan the QR ticket at the terminal.
ಕನ್ನಡ ರಾಜ್ಯೋತ್ಸವದ ಸಂದರ್ಭದಲ್ಲಿ, ನವೆಂಬರ್ 1, 2022 ರಿಂದ ಬಿಎಂಆರ್ಸಿಎಲ್ ನಮ್ಮ ಮೆಟ್ರೋದ ಪ್ರಯಾಣಿಕರಿಗೆ ಹೆಚ್ಚುವರಿ ಅನುಕೂಲಗಳನ್ನು ಕಲ್ಪಿಸಲಾಗುತ್ತಿದೆ. Introduction of Single Journey QR Tickets available on WattsApp & Namma Metro App. pic.twitter.com/mYHSL99YIF
— ನಮ್ಮ ಮೆಟ್ರೋ (@cpronammametro) October 31, 2022
WhatsApp’s Team Feels Proud Of The New Launch
According to Abhijit Bose— head of WhatsApp India— this is yet another great example of how organisations across sectors—from the largest transportation service to the smallest retail business, can transform their customers’ experience using the WhatsApp platform.
Speaking on similar lines, A.S. Shankar, executive director (O&M), BMRC said in a statement, “It is a proud moment for us as BMRCL becomes the first transit service globally to launch QR ticketing service on WhatsApp.”
Namma Metro is happy to give additional facility for commuters- QR Code based Single Journey Metro Travel Tickets can be downloaded from WhatsApp from 1st Nov 2022. Commuters are requested to make use of this facility pic.twitter.com/4j6oeDMopb
— ನಮ್ಮ ಮೆಟ್ರೋ (@cpronammametro) October 31, 2022
Well, we are sure, the new QR ticketing service on WhatsApp will be of great help to commuters!
Feature image courtesy – Unsplash