Bengaluru Techie Turns Swiggy Delivery Agent For A Day; Shares Her Learnings In A Detailed LinkedIn Post

A tech professional from Bengaluru recently decided to don a delivery agent uniform for a day and she made some insightful observations. She took to her LinkedIn page to share a detailed post where she listed eight things she learned after turning into a Swiggy delivery partner. Her post has since gone viral and people are quite impressed with her observations. Read on to know more about it.

When Bengaluru Techie Became A Swiggy Delivery Partner

Namrata Singh is a Bengaluru-based tech professional. Her curiosity to understand how “technology is utilised to fuel the supply end” of businesses like Swiggy turned her into a delivery partner for the company for a day! And she observed and learned quite a few things during her time as a Swiggy delivery agent. She then took to LinkedIn to share her experience and her post grabbed the attention of many netizens.

In her detailed post, Namrata gave an insight into the decision-making process of agents regarding order acceptance, the systematic workflow post-order confirmation, remuneration structures, and more. She even shared screenshots of her earnings and delivery progress throughout the day.

Referring to herself as ‘she’ in the entire post, Namrata shared how she planned her delivery routes. She further mentioned that the Swiggy app helped her take note of her delivery destination and earnings. She even mentioned that the app helps agents with comprehensive information for seamless execution. Namrata even talked about the verification measures such as delivery code and uploading a picture in the Swiggy uniform to help streamline operational efficiency.

In her post, Namrata expressed her gratitude to “delivery agents who toil through heat, rain, pollution, and traffic to make our lives so much easier!” You can read the entire post here on her LinkedIn page.

Also Read: Bengaluru Metro Officials Deny Entry To Man With Unbuttoned Shirt At Doddakallasandra Station

Netizens Thank Her For Showing The Other Side Of Swiggy

Namrata’s LinkedIn post as a Swiggy delivery agent has impressed many netizens. Her now-viral post is flooded with comments by people who applauded her for giving them the insight to understand how things work behind the scenes for such apps. Here are some comments you cannot miss.

We definitely do not think about all this while placing food and grocery orders online! This post was definitely insightful and informative for people like us who are so dependent on these apps but are still unaware of how things work behind the scenes. What do you think about this? Let us know in the comments!

Cover Image Courtesy: linkedin/Namrata Singh & Canva (representative image)