Netizens are raging on the social media platform, Twitter’ after coming across a tweet of a delivery boy walking in this scorching heat to deliver a food parcel. A woman shared the entire story of the incident and it is completely inhumane. The Twitter user, ‘Parizad Baria-Unwalla’ ordered from the popular food delivery app, ‘Swiggy’ and she had to wait really long for the parcel to get delivered.
The Delivery Boy Walked From A Restaurant Of 4.5 KM
Parizad Baria-Unwalla took to Twitter to share how she ordered from Swiggy and had to wait hours for the parcel. After more than 1.5 hours, she came to know that the delivery boy is covering a distance of 4.5 km on his foot in the afternoon in the scorching heat of Mumbai. She tried to contact with the customer support executives of Swiggy and pleaded them to book a cab for the boy. Even, she ensured that the cab fare is on her and she will pay it entirely. Even after so much begging, all she received as a reply was, ‘We have noted your feedback for future orders’.
Also read: Swiggy Delivery Agent In Bangalore Books Dunzo To Deliver His Order To Customer
I have an active @swiggy_in order since the last 1 hour and 53 minutes. I just found out that the delivery executive is coming by foot. It is a summer afternoon in Mumbai and the restaurant was 4.5km away. This is absolutely inhumane. 1/n
— Parizad Baria-Unwalla (@BariaParizad) May 4, 2022
In the end, she also added that received her parcel from a different delivery partner. He delivered it to her on a motorbike after some time.
I did not expect this to blow up, was just looking for a way to get Swiggy to take quick action. My order was picked up by a different Delivery Partner, on a motorbike, and delivered. Will update this thread when I have more details of how this panned out. https://t.co/VqQ1OZHt7Q
— Parizad Baria-Unwalla (@BariaParizad) May 4, 2022
Read The Thread To See How The Twitter Users Are Infuriating
Also read: Swiggy Delivery Partners Can Get Managerial Jobs In New Accelerator Programme
literally same thing happened to me 3 months ago. ordered on Zomato and waited for it for the longest time, delivery guy finally called and turns out he was a boy who CYCLED for over an hour in RAIN to deliver the order. least i could do was tip him. https://t.co/Ls32VDOiQA
— 🍋 (@kazuhaszhongli) May 4, 2022
Story of India. Highly tech adaptive, kindness all over but with an economic reality that’s scary. https://t.co/ZWhYT5f03d
— Sripal Sama (@sripalsama) May 5, 2022
Definitely need more empathy and it’s gotta come from customers otherwise the businesses will not take note. I think as consumers we have to actively be willing to pay more in tips/service fees to help with this too. https://t.co/FycsUqCTSi
— quark (@durdendisco) May 5, 2022
On a radical note, law-enforcement agencies should come down heavily on companies like Swiggy for the exploitative conditions their workers are kept in. It will be a blemish on India’s startup story but their “eye-watering” valuations anyway are because they earn by exploitation. https://t.co/jcuIvO6DmB
— Rishi Kant (@RishiKant98) May 5, 2022
This thread and the replies show the bitter reality n state of the companies that deliver n their execs. The fear of the ppl about the job of the guy are not unfounded. I do not see reply by @swiggy_in responding to what they did to help the guy! Pathetic! https://t.co/MdEKULTohv
— Latika (@imlnk) May 5, 2022