Man Finds Worm In Rameshwaram Cafe’s Pongal At Bengaluru Airport; Owners Respond

A shocking incident came to light at Kempegowda International Airport in Bengaluru on Thursday morning, where a customer allegedly discovered a worm in a serving of pongal at the renowned Rameshwaram Cafe outlet. He claimed that the staff initially tried to cover up the issue but later offered a full refund. The owners of the cafe, Raghavendra Rao and Divya Rao, have also responded to the incident.

Worm In Food At Rameshwaram Cafe At Bengaluru Airport

According to NDTV, a customer found a worm in his pongal on Thursday morning at Rameshwaram Cafe at Bengaluru Airport. He then complained to the staff and began recording the incident when they tried to dismiss his claim. The customer showed the worm in a spoon of pongal, and even showed the restaurant partially. He can be heard talking to another customer about the possibility of raising a complaint with the cafe owner via Instagram.

The staff members of Rameshwaram Cafe at Bengaluru Airport apologised for the inconvenience and offered a full refund of ₹300 for the pongal to the customer.

Also Read: Jyotiraditya Scindia Visits Bengaluru’s Iconic Rameshwaram Cafe; Enjoys Filter Coffee, Dosa & More

What The Owners Have To Say

Hindustan Times got in touch with Rameshwaram Cafe’s co-owners, Raghavendra Rao and Divya Rao, about the incident at the Bengaluru Airport outlet. Raghavendra told the media house that they are trying to get in touch with the customer, but he hasn’t responded yet as he is likely to be travelling right now.

On the other hand, Divya questioned the authenticity of the claim and mentioned that such incidents have occurred in the past as well. She said that some customers have added worms to the food themselves, and “used it to dent the image of the brand.”

While those incidents were caught on CCTV, this one can be a little difficult to trace as the airport outlet had no cameras. They said they will look into the matter and release an official statement soon.

Also Read: “Request Or Warning?” Asks Netizens On Rameshwaram Cafe Owner’s ‘Aggressive’ Apology After The Food Inspection Fiasco

More details on this incident are awaited.

Cover Image Courtesy: X & X/@BLRAirport