Swiggy Charges Telangana Customer ₹111 As Delivery Fee; Man Complains On Social Media

A customer complained about paying a delivery partner fee of ₹111 after ordering from Swiggy.

by Shreya Ghosh
Swiggy Charges Telangana Customer ₹111 As  Delivery Fee; Man Complains On Social Media

It won’t be an exaggeration if I say that online food delivery platforms are saviours. Be it in the morning or at night, we can simply place an order of anything we like to eat and get it delivered to our doorstep. To avail of these services, we need to pay a delivery charge. But sometimes, we even get it for free. Well, a customer faced some issues with the delivery fee on Swiggy and he complained about it online.

A Customer Had To Pay ₹111 As A Delivery Fee

Taking to the X (formerly Twitter) platform, Sandeep Reddy Ramidi (@sandeep_ramidi) shared how Swiggy charged ₹111 for a food delivery that he ordered on Saturday.

The user shared how he has ordered food from the same restaurant two times this week— on December 19 and 23. Sandeep had a Swiggy One membership. In the social media post, he also mentioned that the delivery location for both orders was also the same.

For his first delivery on December 19, he ordered 1 Chicken Puff costing ₹30 and 1 Chicken 65 costing ₹140. His total bill was ₹182 including the platform fee of ₹3 and taxes of ₹9.04. The delivery fee was free for his first order of the week on the Swiggy platform.

Coming to his second order of the week on December 23, he ordered 1 plate of Chicken Schezwan Noodles costing ₹110 and 1 Chicken Lolipop of ₹55. The bill total was ₹288 including the platform fee of ₹3, taxes of 8.79, and a delivery partner fee of ₹111. He took to the X (formerly Twitter) platform to complain about the high delivery fee of his second order.

Also read: B’luru Man Orders Salad From Swiggy & Finds Snail On It; Netizens React With Outrage

Swiggy Replied To The Customer Complaining About The Delivery Fee

Swiggy Cares (@SwiggyCares) later responded to the complaint made by the customer.

“Hello Sandeep, we are here to assist you. Kindly allow us some time to check and proceed further”, replied Swiggy Cares.

Also read: From Man Spending ₹42.3L On Food To 2.5 Biryanis Per Second, Here’s How Indians Swiggy’d In 2023

Responding to the post made by Sandeep Reddy Ramidi, Planet_X (@ronythemystry) shared an easy option to save such a huge delivery charge.

The user urged Sandeep to not waste his money like this. Instead, he gave a tip to order food from ONDC platforms or buy from any nearby stall.

Have you faced such problems while ordering food on Swiggy?

Cover Image Courtesy: Canva, X (formerly Twitter)/ Sandeep Reddy Ramidi (@sandeep_ramidi)

For more such snackable content, interesting discoveries and latest updates on food, travel and experiences in your city, download the Curly Tales App. Download HERE.

Good news! We are on WhatsApp! Subscribe to Curly Tales WhatsApp Channel to stay up-to-date with exclusive content and BTS. Join HERE.