Chhatrapati Shivaji Maharaj International Airport (CSMIA) has introduced a new digital-first Airport Operations Control Centre (AOCC) to transform the way Indian airports function. With a vision to improve efficiency, streamline coordination, and enhance the passenger journey, the newly launched AOCC leverages advanced technologies and Adani Airports’ digital platform aviio to deliver real-time situational awareness and quicker problem-solving.
How The New Gen AOCC At CSMIA Works
The new gen AOCC at CSMIA brings together multiple airport stakeholders under one high-tech facility. The system offers real-time data, advanced visuals, and improved communication tools, which enable the team to manage daily tasks and emergencies more efficiently.
According to Mumbai Live, the revamped AOCC ensures rapid response and proactively mitigates operational challenges. With enhanced coordination between teams handling airside, landside, terminals, and security, the new AOCC stands as a centralised command hub for smoother airport functioning.
A major addition is aviio—a mobile-first, data-driven platform developed by Adani Airports. The platform allows airport stakeholders to manage operations remotely, leading to faster decision-making and agile responses. Using artificial intelligence and machine learning, aviio processes large volumes of data and supports smart planning and resource utilisation.
Cutting-Edge Technology For Smart Airport Management
As reported by Dailyhunt, the AOCC includes a 37-metre video wall that streams live feeds from various airport zones. This upgrade improves monitoring and provides a clear overview of all operations. The Aerodrome Emergency Control Centre (AECC) within the AOCC has also been upgraded with state-of-the-art communication systems.
The AOCC can display scenario-specific content on its video walls and even supports remote annotation, allowing stakeholders to make updates from different locations. These features enable swift action during emergencies or disruptions.
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The infrastructure has been thoughtfully designed with ergonomic seating, smart lighting, and upgraded breakout spaces. These improvements ensure that the teams working around the clock have a comfortable and efficient environment.
What It Means For Travellers And Staff At CSMIA
The new gen AOCC at CSMIA improves how teams allocate and deploy resources. It reduces downtime and allows staff to address issues before they disrupt services. Passengers are expected to benefit from fewer delays, quicker processing times, and more seamless transitions through terminals.
Stakeholders including airlines, security personnel, ground handlers, and customs, now operate with better coordination, improving overall service quality. The introduction of the AOCC is a bold step towards future-ready airport management in India.
With these digital upgrades, CSMIA continues to set new benchmarks in operational excellence, positioning itself among the world’s smartest airports.
Cover Image Courtesy: Supplied