We were pretty surprised by a recent revelation about the Zomato CEO, Deepinder Goyal. And we found the disclosure to be quite endearing and how much the Zomato CEO cared about the company’s customers. Sanjeev Bikhchandani, in a recent tweet, revealed that the Zomato CEO personally delivers food to customers at least once every three months. So, one of you might have probably met the CEO or even conversed with him without knowing his real identity. Here’s more about Deepinder Goyal; take a look.
Zomato CEO Deepinder Goyal, Who Personally Delivers Food To Customers
In a tweet that took Netizens by surprise was the revelation that the Zomato CEO himself wears the red Zomato t-shirt and delivers food to the customers. He engages in this task every three months, and many other higher authorities do the same. Recently, the founder of Naukri.com, Sanjeev Bikhchandani talked about the same. His tweet has surely got the internet talking about the Zomato CEO’s personal involvement to ensure quality services. Take a look at the tweet —
Just met @deepigoyal and the @zomato team. Delighted to learn that all senior managers including Deepinder don a red Zomato tee, get onto a motorcycle and spend a day delivering orders themselves at least once a quarter. Deepinder tells me that thus far nobody has recognised him
— Sanjeev Bikhchandani (@sbikh) October 7, 2022
Also Read: Zomato Faced Outage On Sunday, Leaving Customers In Frenzy
Nobody Has Recognised Deepinder Goyal YET!
In the tweet, it was also stated that Deepinder Goyal has never been recognised as yet. So, surely, people must have skipped identifying the Zomato CEO. We can hardly imagine the higher management so engrossed in company and customer relations. And, somehow Netizens are totally loving this fact. Here’s what Zomato users are saying!
This practice has been going on for the last three years
— Sanjeev Bikhchandani (@sbikh) October 7, 2022
👌Helps in understanding customers/business partners. Happy to have been in queues, in various attires like a regular customer, talking to frontline staff, seeking solutions to a hypothetical problems, having on the spot customer reviews. A must do 4 service orgs 4 real insights.
— Arun (@arun_raghuraj) October 8, 2022
Recently, Zomato has also announced the return of Zomaland, a food carnival, where several restaurants and hotels will participate. The carnival is returning after the end of a two-year pandemic. Zomaland is scheduled to be held in at least seven cities across India.
Meanwhile, do let us know what do you think of this practice by the Zomato CEO.
Cover Image Courtesy: Instagram/Deepinder Goyal
First Published: October 10, 2022 1:59 PM