Air India, India’s leading international airline, has announced the launch of a new customer-centric feature: Fare Lock. Integrated into the booking process on both Air India’s website and mobile app, Fare Lock empowers travellers with greater flexibility and peace of mind when planning their journeys.
Air India Introduces New ‘Fare Lock’ Feature
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This innovative feature allows passengers to secure their desired flight fare for a period of 48 hours, all for a minimal, non-refundable fee. This window provides valuable time for travellers to finalise their itineraries without the worry of sudden price hikes or limited seat availability on their preferred flights. Notably, Fare Lock is applicable to flights scheduled at least 10 days in advance of booking the service.
Using Fare Lock is a simple and convenient process. Passengers can choose their preferred flights, select the Fare Lock option during checkout, and pay the associated fee. They can then return to their booking at a later time using the “Manage Booking” function on the Air India website or app to confirm their flight at the pre-selected fare.
Also Read: Air India: International Passengers Can Now Check In Luggage At Two Delhi Metro Stations
Expanding Range Of Ancillary Services
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Fare Lock signifies a significant addition to Air India’s expanding range of ancillary services, all designed to elevate the overall travel experience for its customers. By harnessing advanced technology and seamlessly integrating the service with Amadeus, a leading travel technology company, in the booking flow, Air India demonstrates its commitment to meeting the evolving needs of its diverse clientele.
Air India launched its maiden flight on October 15, 1932, and since then, it has expanded its domestic network to include nonstop service to locations in the USA, Canada, the UK, Europe, the Far East, South-East Asia, Australia, and the Gulf. Air India is pursuing a significant five-year transformation plan with the goal of becoming a top-tier airline with a strong Indian heritage.
Among these were the return of numerous long-parked aircraft to service and the addition of talent, the quick advancement of technology, the bolstering of customer service programmes, and both aerial and terrestrial functions.
As a part of Star Alliance, the biggest global airline alliance of top international carriers, Air India provides smooth connectivity and amenities to travellers worldwide.
Cover Image Courtesy: @airindia/ Instagram
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