Bengaluru’s Kempegowda International Airport has been awarded the Best Airport for Arrivals in the World by the Airports Council International (ACI) for the third year in a row in 2024. This honour under the Airport Service Quality (ASQ) programme, which compares airports based on passenger experience and perception, is in recognition of the airport’s focus on making the passenger’s life easy. The airport’s commitment to enhancing passenger convenience has once again placed it among the best in the world.
Why Kempegowda Airport Was Awarded Best Airport For Arrivals Worldwide
Bengaluru Airport is clearly compensating for the time it takes to reach it. Stunning. pic.twitter.com/mCEP5XjP4n
— Gourav Mohanty | ⚔️PREORDER DANCE OF SHADOWS⚔️ (@MohantyGourav7) March 16, 2025
Kempegowda Airport has earned international acclaim for its effective and passenger-friendly operations. One of the most important reasons for this success is its streamlined arrivals process, which allows rapid and comfortable passage through immigration and customs.
The customers have especially enjoyed the fast baggage delivery system, which saves time substantially. The airport is also equipped with a quick Wi-Fi facility, keeping the traveller connected right from landing. Also, hygiene and cleanliness have been given high importance, adding to the comfort of the travellers and providing a seamless arrival experience.
The ability of the airport to handle large numbers of passengers efficiently while maintaining the best service standards has been one of the main reasons for its continued success.
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Fascinating Facts About Bengaluru’s International Airport
Bengaluru wins the BEST AIRPORT for ARRIVALS award! pic.twitter.com/dxWDcTYlMZ
— వై.ఎస్.కాంత్ (@yskanth) March 18, 2025
Ever since it opened in May 2008, it has been one of the prime factors in connecting Bengaluru. It has one of the most distinguishable aspects of being committed to sustainability and also being the first solar-powered airport in Karnataka. It has also gone green by endeavouring to construct a 50 km road using recycled plastic waste.
The Kempegowda Airport has been at the vanguard of gender equality, hosting India’s first all-women firefighting squad, a massive step towards the elimination of gender discrimination in the aviation industry.
The airport is marking India’s rich cultural heritage with more than 60 pieces of art by 43 Indian artists on display at Terminal 2. It also goes a step further in accessibility and inclusion, as it has a sensory room at Terminal 2 to assist neurodivergent passengers and sensory-sensitive people.
Additionally, it is India’s first airport to receive Level 1 accreditation under the ACI’s Accessibility Enhancement Programme, ensuring better facilities for passengers with disabilities.
Also, there exists ‘Tiger Wings’, a massive vertical garden where 630 species of native plants are found, hence representing a hotbed of biodiversity. These qualities position Kempegowda International Airport as a global best in innovation, passenger experience, and sustainability.
Kempegowda International Airport is more than an airport—it is a symbol of innovation, sustainability, and inclusion. As air travel evolves in the future, it is exciting to see how Bengaluru’s airport will grow and redefine the travel experience.
Also Read: Zayed International Airport Was Just Named The Best Airport at Arrivals Globally!
What innovations would you like to see next in the airports?
Cover Image Courtesy: @Indianinfoguide/X
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First Published: March 20, 2025 12:28 PM