The pandemic has changed the way we live. Facemasks, contact-free menus and disposable cutlery, have become the new normal. Restaurants and airlines have also resorted to these changes in order to ensure the safety of customers. However, Emirates has now announced that it will soon start serving food and beverages just the way it was pre-coronavirus days. In addition, in-flight spas and lounges will also be accessible.
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Emirates Passengers Switches To Normal Way Of Serving Food & Drinks
After the pandemic struck, Emirates switched to pre-packaged meals and limited beverage service, in order to reduce contact and follow strict hygiene protocols. However, this was not the case during the pre-covid days. Earlier, passengers were given multi-course menus with hot and cold meals, as well as complimentary beverages on flights. Emirates has now decided to go back to its good old routine. The airline will now return to its signature service while observing strict hygiene protocols.
However, protective measures like compulsory face masks for passengers, personal protective equipment for staff and digital menus in place of paper ones will continue to remain in place.
Also read: Emirates Offers Year-Long Discounts For Students & Their Families For Trips Across The World
Passengers Can Access In-Flight Showers & Lounges
Passengers flying First Class with Emirates can get soon use the shower service again. The airline has resumed spa services onboard its A380 flights, allowing travellers to refresh even when up in the air. In order to ensure safety, disposable bath towels and spa products are provided in individual amenity bags.
In addition, premium customers will also have access to a new takeaway bar on Emirates A380 and select Boeing 777 flights. The lounge has reduced seating capacity to follow social distancing protocols, but passengers can take away their food and drinks back to their seats. Staff manning the bar area will wear personal protective equipment and passengers must keep their face masks on at all times on flights, including when going to and from the bar or shower areas.
Emirates’ New Booking Policy
Emirates’ booking policies offer customers flexibility and confidence to plan their travel. Customers who purchase an Emirates ticket by 30 September 2020 for travel on or before 30 November 2020, can enjoy generous rebooking terms and options if they have to change their travel plans due to unexpected flight or travel restrictions relating to COVID-19, or when they book a Flex or Flex Plus fare.
Emirates Offers Free, Global Cover For COVID-19 Related Costs
Customers can now travel with confidence, as Emirates has committed to cover COVID-19 related medical expenses, free of cost, should they be diagnosed with COVID-19 during their travel while they are away from home. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020) and is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.
First Published: October 21, 2020 11:08 AM