A shocking video from aboard the Vande Bharat Express has gone viral, showing an intense fight between two staff members. The physical altercation took place between catering and cleaning personnel during a scheduled journey. Passengers witnessed the chaos unfold in real time. Many even recorded and posted the incident on social media, sparking outrage and concern. This incident has cast a shadow over the image of the Vande Bharat Express, a train service known for its speed, comfort, and state-of-the-art facilities.
Heated Brawl Disrupts Premium Journey
The Vande Bharat Express is one of India’s flagship trains, offering a semi-high-speed, modern travel experience. However, the recent onboard clash between staff members has led to serious questions regarding professionalism and discipline. According to a report by DNP India, the altercation broke out in a coach corridor and quickly escalated into physical violence. The video footage shows catering and cleaning staff pushing, pulling, and hitting one another in full view of passengers. The train did not halt for the issue to be resolved, leaving passengers to witness the scuffle until it died down.
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The footage, which continues to gain traction online, shows several crew members trying to intervene and stop the brawl. There appears to have been no official intervention during the altercation, raising concerns about the chain of command and onboard crisis management. This disruption has left many questioning the standards of employee conduct and safety protocols in place on such premium rail services.
Viral Video From Vande Bharat Sparks Online Backlash
Kalesh b/w Cleaning staff and Catering staff inside Vande bharat express. pic.twitter.com/fQIyf9ViDm
— Ghar Ke Kalesh (@gharkekalesh) May 29, 2025
The video of the brawl was widely shared on various social media platforms and messaging groups. As reported by DNP India, many users expressed concern over the lack of professionalism displayed by staff on one of the country’s most elite trains. Some viewers speculated on possible reasons for the conflict, suggesting it might be related to operational duties or monetary disputes. The viral nature of the video has forced a wider conversation about employee behaviour in the Indian Railways system.
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Despite heavy investment in branding and infrastructure, such public incidents can damage Vande Bharat Express’s reputation. Technical excellence alone does not define a luxury service; well-trained, courteous staff are equally important. The viral video has pressured Indian Railways to issue an official response. Authorities must ensure such incidents are not repeated in the future.
Staff Training And Crisis Handling Under Scrutiny
This incident has again brought to light the quality of staff training and inter-departmental coordination onboard Indian trains. The Vande Bharat Express is not just a mode of transport—it symbolises India’s leap towards advanced railway systems. However, incidents like these raise flags. Ensuring staff maintain decorum under pressure and resolve internal disputes professionally should be a key priority moving forward.
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According to industry experts, maintaining onboard discipline is just as important as offering comfort and speed. Indian Railways may now be expected to reevaluate its staff training modules, implement stricter monitoring, and introduce clear protocols for dealing with in-transit conflicts.
Cover Image Courtesy: @gharkekalesh/X