Netizens Feel Ordering Food From Swiggy, Zomato Has Become Expensive; Capitalmind CEO Says, “Platform Charge Is Now ₹6”

Doesn’t it feel comforting to lie on a couch, scroll on mobile screens, place orders for our favourite food, and get everything delivered to our doorstep at the earliest? Yes, we end up splurging a lot on online orders but we surely enjoy placing orders and waiting for deliveries. Recently, the CEO of a Bengaluru-based company shared his experience of ordering from Swiggy and Zomato and why he has stopped using these platforms lately.

Here’s Why Capitalmind CEO Stoped Ordering Often From Swiggy And Zomato

Deepak Shenoy is the CEO of Bengaluru-based company Capitalmind and he revealed reasons behind reducing ordering from these online food delivery platforms.

Massively reduced ordering from Swiggy/Zomato, down to just once maybe on a weekend, like today and noticed their “platform” charge is now Rs. 6

Happy that I weaned myself off the daily ordering. They also take 30% from restaurants, btw.

— Deepak Shenoy (@deepakshenoy) July 13, 2024

Deepak Shenoy posted on X how he has decreased the number of online orders on platforms such as Swiggy and Zomato. While he preferred using these apps quite regularly in the past to buy dishes from different places, his pattern of using them has now changed. “Massively reduced ordering from Swiggy/Zomato”, shared Capitalmind CEO.

He revealed that he orders probably once a week presently, maybe on a weekend. Deepak Shenoy was using one of these platforms on Saturday and this was when he realised that the platform charge cost him ₹6. While talking about his decision to order less from Swiggy and Zomato, he specified the platform charge too. He is happy to make this change and stop ordering online regularly.

All online platforms associated with delivering products and orders to our doorsteps take a specific percentage from restaurants, stores, and similar places. The Capitalmind CEO concluded his X post by pointing out that Swiggy and Zomato take a charge of 30 per cent from restaurants.

30% is only for orders. They now take much more because now they pit ads (sponsored listings) and promotions etc which also cost the restaurants or they lose out on a lot of orders.

— Shantanu Goel (@shantanugoel) July 13, 2024

Shantanu Goel (@shantanugoel) responded to Mr. Shenoy’s post and revealed that online food delivery platforms do not only take 30 per cent for orders but also charge additional costs for advertisements and promotions.

Also read: Zepto Charges ₹131 For 100 Gram Of Coriander Leaves, Blinkit Sells For ₹40; Netizens Are Furious

Health Is A Major Factor For The CEO

It’s gone down almost entire family wise to 1 a week or once in 2 weeks. Moved to a much healthier home cooked alternative.

Used to be 10-12 orders a week.

— Deepak Shenoy (@deepakshenoy) July 13, 2024

Replying to an X user’s question about ordering frequency, Mr. Shenoy shared he and his family used to order about 10-12 times a week. However, they changed these patterns and now order hardly once in one or two weeks.

Also read: Swiggy And Zomato Quietly Cut Delivery Radius For Premium Members; Spark Social Media Outrage

Moved away for health reasons only. But sometimes a bulk order here or there. It’s not the amount, it’s the feeling that they’re just adding extras that keep increasing the prices

— Deepak Shenoy (@deepakshenoy) July 15, 2024

Responding to another post, he shared that he moved away from ordering online because of health reasons.

Do you often order food using Swiggy and Zomato?

Cover Image Courtesy: Canva, X/ Deepak Shenoy (@deepakshenoy)