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Passenger Slams Air India For Dirty Seats, No In-Flight Entertainment, Small Legroom & More

The passenger's seat was old and dirty and half of his legroom was blocked.

by Shreya Ghosh
Passenger Slams Air India For Dirty Seats, No In-Flight Entertainment, Small Legroom & More

Thousands of travellers opt for Air India flights every day to travel to their destinations. While many usually praise the airline’s services, we also come across passengers complaining about several inconveniences faced during their journeys. We sometimes come across flyers complaining about Air India’s poor services involving flight delays, cancellations, bland food, improper seats, and much more. This time, a passenger ranted about not one or two but several problems while flying with the airline.

Air India Passenger Complained About Seats, Thigh Rests, And More

Abhijit Iyer-Mitra recently boarded an Air India flight for an overseas journey. Taking to his X account (@Iyervval), he slammed the airline for causing multiple inconveniences and not providing good experiences while on board the aircraft. Sarcastically calling it, “Ah the joys of flying”, he shared how the plane had no in-flight entertainment. Most airlines provide some entertainment options when flyers spend long hours on the flight. However, this was not the scenario on this Air India flight.

Abhijit’s next complaint was about the airline not even adding a moving map. Unfortunately, these were not enough. The seats were old and dirty as well. There was nothing for lift-up thigh rests. Also, the cabin crew did not offer any alcohol to him.

Flight journeys can get extremely difficult if one cannot sit comfortably and spread the legs, especially in long-haul journeys. Sadly, this passenger had to spend hours sitting a bit uneasily as half of his legroom was blocked by a box. The space was occupied to some extent “by a box for non-existent IFE”, Abhijit added further. In fact, he even criticised Air India for competing with airlines such as Ryanair and Scoot and providing poor services.

Also read: San Francisco-Bound Air India Flight Delayed By 18hrs; Passengers Tweet, “Left To Suffer With No Air Conditioner”

The Tata-owned airline responded to the X post.

Many Netizens Are Disappointed

Looks like Abhijit Iyer-Mitra is not the only passenger who faced such improper services recently. Replying to his X post, many X users highlighted Air India’s poor-quality facilities, shared their experiences of flying internationally with the airline, and commented about the troubles they faced.

Also read: From Scratched Seat To Broken Headphone Jack, Man Calls Air India NYC-Delhi Flight A “Disaster”

Have you travelled overseas with Air India before? If yes, how was your experience?

Cover Image Courtesy: Wikimedia Commons, X/ Abhijit Iyer-Mitra (@Iyervval)

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First Published: May 30, 2024 5:23 PM