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X User Shares His Experience Of Ordering Food From Zomato On Mumbai To Pune Train; Netizens Keen To Try It Too

The X user's experience of ordering Zomato food delivery on a train garnered over 1 million views.

by Vrinda Arora
X User Shares His Experience Of Ordering Food From Zomato On Mumbai To Pune Train; Netizens Keen To Try It Too

One example of the increasingly advanced services available in India is the ability to purchase meals via food delivery apps while travelling on trains. Food delivery services by companies enable customers to place orders to be delivered to a designated station while travelling vast distances by trains. On social media platform X, a man from Bengaluru who was travelling from Mumbai to Pune made use of this service. He shared his experience in a thread form on X. This post went viral, sparking an online debate concerning the ease of these services.

X User Ordering Food From Zomato On Train

The X user posted a detailed account of his experience ordering food from Zomato while riding the train. In less than 24 hours, the post garnered around 1 million views. A screenshot of a PNR notification confirming that the meal would be delivered to the passenger’s seat was shared by the user in his post thread.

While travelling from Mumbai to Pune, X user Sunny R. Gupta tried Zomato’s food delivery service on the train. Instead of ordering meals from the train attendant, he chose to try the app. For delivery, he chose Panvel station and ordered Triple Schezwan rice.

He mentioned in the tweet that users could book meals on the app up to four days before their trip. They can also cancel them at any time before preparation starts.

To guarantee on-time delivery, the app continuously monitors the train’s condition. The app notified the user of meal delivery, and the user mentioned the train’s delay.

The user took a humorous turn when he said that since he’s running late and the delivery man is waiting, it’s time for him to exact revenge on Zomato.

Further, the user uploaded a little video of the food being brought to him as the train arrived in Panvel.

The delivery service was praised by the user for its professionalism and seamless handover.

The user shared a photo of the bill. The bill mentioned that the hotel was instructed to send spoons and plates as the customer was on a train journey.

But unfortunately the user didn’t get any cutlery.

He mentioned in his post that he will raise this issue with Zomato; nevertheless, the food was sufficient.

Also Read: Dua Lipa To Headline An Epic Night With NAV, Jonita Gandhi & More At Zomato Feeding India Concert!

Netizens’ Reaction To The X User’s Experience

People in the comment section praised Zomato food delivery and also shared a few of their personal experiences while ordering food on a train. They also mentioned that there may occasionally be an issue due to delayed trains.

Also Read: Zomato Responds To Viral ‘One-Dish’ Fake Restaurants Allegation In Chandigarh

Further, Zomato responded to the X user, thanking him for capturing his ordering experience and apologising for the missing cutlery instance.

Cover Image Credit: Canva & X/@sunnykgupta

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First Published: November 28, 2024 5:02 PM