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“Zero Empathy, Poor Service & Delays,” Actor & Businessman Suhel Seth Shares His Awful Experience With British Airways

Many people seemed to agree with the post and echoed the anger expressed by Seth.

by Tooba Shaikh
“Zero Empathy, Poor Service & Delays,” Actor & Businessman Suhel Seth Shares His Awful Experience With British Airways

Travelling by air these days seems to have turned into a hassle. Almost every airline has received criticism for tardiness and sudden and abrupt changes in flight schedules. British Airways was the latest to receive harsh criticisms for having similar problems. Suhel Seth, an actor and businessman recently shared a rather frustrated post about his experience with the airline recently. Here are all of the important details that you would need to know about this.

Suhel Seth Shares His Awful Experience With British Airways

Suhel Seth, the actor and businessman, recently took to X (formerly known as Twitter) to vent his frustration with British Airways. In an angry post, he talked about how the people who run British Airways should probably shut it down and even called them “jokers.”

He went on to rant that the people probably would not be able to even run a pram service. He mentioned that the airline had poor services and delays and they didn’t have any empathy for the flyers. “No one at this airline even cares.” He said, concluding his post.

Many people seemed to agree with the post and echoed the anger expressed by Seth. Many even blamed Terminal 5 of Heathrow Airport. One commenter even said that some of the staff of the airline that they’ve encountered have been racists.

Also Read: London-Texas British Airways Flight Makes U-Turn After 4 Hours In Air; Lands Back At London Airport

Airline Responds To His Frustrated Post; Netizens Say This

British Airways responded to the post apologising for the delays. They even shared a link asking Seth to share feedback so that their customer service team could take a look at it.

It is hoped that the airline will take care to inform the passengers in advance should there be any delays. A number of commenters agreed that the airline had poor customer service.

One commenter even dubbed them the “most faltu” airline. Such incidents are reminders that customer service should never be compromised.

Also Read: British Airways Pilot Activates Emergency Slides Costing Airline £50,000; Taken Off Flying Duties

Have you ever run into any similar issues while travelling with British Airways? How did you deal with them? Let us know in the comments section below!

Cover Image Credits: @SuhelSeth/X (Formerly, Twitter)

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First Published: July 05, 2024 3:01 PM