Ex-TCS Employee Turns Zomato Delivery Boy, Shares Struggles

by Suchismita Pal
Ex-TCS Employee Turns Zomato Delivery Boy, Shares Struggles

Srinivasan Jayaraman, a former employee of Tata Consultancy Services ( TCS) took up a part-time job as a Zomato delivery executive before joining another organisation. He utilised the break period he got in between changing companies in learning new skills, along with spending time with family. As he took up the job in Zomato, he faced many unanticipated challenges. Taking to LinkedIn, he wrote down a list of challenges faced by the delivery agents in their day to day lives. He said that the job is not easy and also called the delivery executives ‘warriors’.

Srinivasan Jayaraman Lists Down Challenges Faced By Zomato Delivery Executives

Learning from his job experience, Jayaraman listed down the following challenges faced by Zomato executives:

  1. Improper mention of delivery location
  2. Unreachable phone numbers
  3. Inability to locate restaurants in new locations even on Google maps
  4. Long-distance deliveries
  5. Petrol price hike
  6. fewer orders even in hotspot areas at times

To read the full LinkedIn post, click here.

Picture Credits: Linkedin/ Srinivasan Jayaraman ( Screengrab)

Jayaraman Had To Deliver An Order 14 Kilometres Away From The Pickup Point

In the post, Jayaraman stated that once he had to deliver an order to a location 14 kilometres away from the pickup point. He added that he salutes the people who pick up food delivery as their career. Jayaraman’s post is an eye-opener for many customers who do not treat the delivery partners with due respect. The delivery agents weren’t off duty even during the pandemic. If you have a late-night craving, a delivery agent will be at your doorstep with your food. Now as temperatures are soaring, the delivery agents are doing their best to bring our foods on time overcoming the scorching heat. In a recent video on Instagram, Zomato has thanked its customers who offer a glass of water to the agents after receiving their food.

 

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