Recently Delhi based Sanjay Kapoor almost missed his flight to India not at all because he was late but because of Air Suvidha Form. His wife came to his rescue and filled out the form, submitted the documents and sent it to him real quick. He was unable to open the site or upload any of the documents. The form was not even looked at by anyone when he reached Delhi.
Technical Issues Create A Mess
Sanjay Kapoor took the incident to Twitter where he also mentioned that the Airlines had not been informed about the form in advance. Thousands of India-bound passengers have faced the same issue where they either miss their flights or are harassed at boarding points because of Air Suvidha forms. A mobile phone cannot upload documents that have to meet a prescribed file size, such as passport information, vaccination forms, etc. Indian phone users are sometimes not able to use high-speed data abroad or airports’ wi-fi isn’t adequate so they have to use laptops.
I almost missed my return flight to Delhi as I couldn’t fill the form as air suvidha was not accessible from that jurisdiction. Finally, my wife had to fill it up from India as the window threatened to close. No one bothered for it after I landed in Delhi. https://t.co/MCJboFlU6j
— sanjay kapoor (@sanjaykpr) May 30, 2022
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Government Should Look Into The Matter
To make it easier to fill out, the government should do away with PDF sizes and simplify the PDF form. Additionally, airline companies need to be held accountable for notifying passengers in advance about this form. The passengers are asked to fill in 37 queries in the form and upload documents like a vaccination certificate, a copy of passport and a negative RC-PTR certificate. The Civil Aviation Minister, Union Health Minister and Prime Minister’s office too have been tagged by people on their tweets but no heed has been paid by far.
What is this new Air Suvidha form? At DXB two days back, the super competent staff of @IndiGo6E kept mum during the 45 min we stood in the check-in queue, and then sprang a surprise, asking for the said form. Self filling was inconvenient, so they pointed to a kiosk.. 1/n
— Jigyāsu 🇮🇳 (@Manish_Pajan) May 28, 2022
Also Read: Woman Gets Panic Attack After Being Denied Boarding By Air India Employees