What Is ‘Jabr’, Dubai’s Newly Launched Platform?

Losing someone is painful enough. Handling paperwork, permissions and procedures on top of that can break even the strongest people. Dubai seems to have taken that reality to heart with the launch of Jabr, a new platform designed to support families from the moment a death is registered until every formal step is done.

How Dubai’s New Jabr Platform Eases Procedures For Grieving Families

And yes, it really is a single window. One platform, officer and one point of contact. For a country that thrives on efficiency, this change feels genuinely helpful.

Under the new system, every case gets a Government Service Officer (GSO), as mentioned in a report by Gulf News. This person becomes the family’s lead support, managing everything from burial arrangements to repatriation. Families no longer need to run between departments or explain the same details over and over. The GSO handles the calls, the approvals, the coordination and the timing.

Faster Burial And Repatriation

Once a death is registered at any hospital, the Jabr system automatically alerts every relevant government entity. The family doesn’t have to carry documents from one counter to another. Death certificates get issued and circulated right away, cutting down hours that sometimes take days of administrative waiting.

Transporting the deceased or arranging repatriation also moves faster. With everything synced through a single digital platform. This leads to quicker decisions, and families get space to mourn peacefully instead of the stress of paperwork.

Support Beyond The Procedures

Jabr goes further than formal tasks. The Community Development Authority now coordinates additional condolence tents for Emirati families, offering full hospitality for three days. More than 70 tent locations are ready across Dubai.

For resident families, eight public-benefit organisations and places of worship work together to offer condolence support. The assigned GSO shares all the details directly, so families don’t feel lost in the process.

Help For Children And Spiritual Support

Grief hits children in ways adults sometimes miss, and Dubai seems to recognise that. KHDA has trained 230 school counsellors to assist students going through loss. Meanwhile, IACAD provides optional religious counselling and lectures for families who want guidance or comfort.

Also Read: Dubai Passes The Largest Budget Yet In Its History With Approved Expenditure Of AED302.7 Bn

Smoother Payments And Estate Procedures

A unified payment point reduces the number of transactions families must make. Dubai Courts also opens inheritance files once a death certificate is issued. Authorities prepare asset checklists so inheritors can complete procedures without stress. Funeral facilities have been upgraded with inclusion of trained volunteers, standard shroud kits and improved cemetery management.

Jabr in Dubai is a reflection that even government services can feel human when it matters most.

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