Getting to and from an Etihad Rail station is about to feel less like a puzzle. Etihad Rail has partnered with Citymapper, Via and United Trans so that train journeys can be planned alongside metro, bus and on-demand transport in one app.
What Citymapper Will Show You
One journey. More ways to connect.
Etihad Rail has partnered with Citymapper, Via and United Trans to launch the Citymapper app in the UAE, making journey planning easier and more convenient.
Customers can now use the app to plan their journeys on Etihad Rail, and explore connections with metro, bus and on-demand transport services to reach their final destination with greater ease and convenience.
Together, we’re making every journey more connected, from the first mile to the last.
— Etihad Rail (@Etihad_Rail) October 27, 2026
Open Citymapper and you can view and compare routes that stitch an Etihad Rail leg together with the metro, buses, on-demand rides and other options. Instead of checking a rail timetable in one place and a bus route in another, the whole door-to-door plan sits on a single screen.
Booking Stays Where It Is
Tickets haven’t moved. Passengers still book and manage rail journeys through the Etihad Rail website and app. Citymapper is for working out how you’ll reach the station and where you’ll go once you arrive, not for buying the ticket.
Why Now
The partnership follows the official launch of the national passenger network on 30 September, with services running across Abu Dhabi, Dubai, Al Dhaid and Fujairah. As more people take the train, the first and last mile become the real test of how useful it is.
What The Partners Say
Adhraa Al Mansoori, Executive Director of Commercial and Support at Etihad Rail Mobility, said planning a train trip should feel simple and fit naturally into the way people already travel across the UAE. Chris Snyder, Chief Operating Officer at Via, said passengers increasingly expect transport networks to work together as one experience.
Via and United Trans already run on-demand public transport in Abu Dhabi, Dubai and Ajman, which is the experience they are bringing to this integration.
Also Read: Etihad Rail Launches Free Shuttles For Yas Island Attractions; Schedules, Stations & Deets Inside
What It Means For Your Commute
The stated aim is to cut the complexity of a journey, improve accessibility and nudge more people towards public and shared transport. In practice, that is most useful for anyone mixing modes: a metro ride to a station, a train to another emirate, then a bus or on-demand ride for the last stretch.
Connections Are Already Taking Shape
Around the network, other links are appearing. Sharjah has launched three new bus routes connecting Al Madam, Al Sajaa and Sharjah to Al Dhaid Etihad Rail Station, and Dubai has a new pedestrian bridge between its Etihad Rail and Metro stations. With Citymapper now in the mix, those connections should be easier to find before you leave home.
Cover Image Courtesy: Etihad Rail/X
FAQs
Can I book Etihad Rail tickets on Citymapper?
The announcement says customers continue to book and manage rail journeys through the Etihad Rail website and app. Citymapper is used to plan connections across the wider transport network.
Which cities does the Etihad Rail passenger network serve?
Since the national passenger network launched on 30 September, services operate across Abu Dhabi, Dubai, Al Dhaid and Fujairah.
Who are Via and United Trans?
They are mobility partners that already run on-demand public transport services in Abu Dhabi, Dubai and Ajman.
