Regional disruptions can destroy travel plans within a short period of time. Delayed flights, airports getting crowded and in an instant, travellers realise that they are stuck in a country. To make the waiting period in Saudi Arabia less stressful and painful, the authorities have introduced a series of assistance services, such as luggage storage and more, for citizens stuck in this country.
The Riyadh Airport Can Now Offer Luggage Storage
According to the report by various channels, King Khalid International Airport in Riyadh has introduced a luggage storage facility to assist the stranded travellers in their movement around the city without carrying their luggage everywhere.
The passengers have an option to leave their luggage in the short and long term for up to 15 days. Airport staff offer the service at the domestic and international terminals through the Lost and Found and Baggage offices.
Saudi Leadership Orders To Assist GCC Travellers
The assistance programme also works under the instruction given by King Salman bin Abdulaziz Al Saud, Custodian of the Two Holy Mosques, upon a proposal of the Crown Prince Mohammed bin Salman, who also holds the position of Prime Minister.
Governments have assured that several organisations in the Kingdom are making arrangements to accommodate and provide supporting services to the GCC travellers who are stuck.
The idea is straightforward: it is necessary to make the visitors feel safe and comfortable until the travel routes are back on track.
Special Hotline To Help
A special hotline for travellers who require assistance.
The Saudi Ministry of Interior has allocated the unified number 992. It is run by the General Directorate of Passports to specifically help the GCC citizens who are stuck in airports.
The hotline assists the travellers on the processes, accommodation, and other services required. The officials indicate that the intention is to avoid causing inconvenience to the visitor by not providing proper care and hospitality.
Three Days Of Free International Calls
The communication comes in handy in situations where the travel arrangements fail. Families want updates. Employers expect messages.
To assist in the same, stc Group, one of the largest telecom providers in Saudi Arabia, declared that it was offering three days of free international calls. The service will be available to GCC travellers in Saudi Arabia.
Interestingly, the same advantage is effective for Saudi citizens in roaming mode within GCC countries when calling Saudi Arabia.
Also Read: Turkish Embassy Starts Bus Service From Bahrain To Riyadh Airport Via King Fahd Causeway
2,500 Free Hotel Rooms In Makkah
Airports are not the only ones to be assisted.
The Makkah Chamber of Commerce affirmed that it had already prepared 2, 500 fully equipped hotel rooms. These rooms are equipped with the necessary support services to ensure a safe room to stay.
Cover Image Courtesy: CanvaPro/izusek from Getty Images Signature
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First Published: March 09, 2026 1:13 PM
FAQs
Can stranded GCC travellers leave the airport while waiting for flights?
Yes, if visa conditions allow and accommodation has been arranged.
Is the luggage storage service available 24 hours?
Airport service counters typically operate round the clock, but travellers should confirm at the terminal.
Who qualifies for the free international calls service?
GCC travellers roaming on the stc network inside Saudi Arabia.