Swiggy has launched a new sexual harassment redressal policy to ensure the safety of women delivery executives. The food delivery giant stated its new policy is aligned with the Sexual Harassment of Women at Work Place (Prevention, Prohibition and Redressal) Act, 2013 or POSH Act. From equipping women delivery executives with an SOS button on the Swiggy helpline to giving them the freedom to reject travelling to an unsafe location for food delivery, here’s what’s in store for them.
Swiggy Introduces New Sexual Harassment Policy For Women Delivery Executives
The Swiggy App now has an SOS button which will connect women delivery executives directly to the Swiggy helpline, local police station or even an ambulance. Moreover, they have the total freedom to decline travelling to locations, they feel are unsafe, for deliveries. The food delivery giant also revealed to news portals that their tech team is ensuring that no woman delivery partner is assigned locations that could be potentially unsafe.
Emergency SOS Number To Ensure Safety
In case any woman delivery executive faces sexual misconduct, Swiggy has an Emergency SOS number for emergency assistance. The food delivery aggregator will then conduct an investigation. In the case of a woman delivery executive facing misconduct by another fellow employee, it will turn into a POSH case. And if the perpetrator ends up being a customer or restaurant partner Swiggy’s internal committee will investigate this incident.
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If a customer gravely misbehaves with a female delivery executive, the customer will be permanently removed from the food delivery app. Well, with this new sexual harassment policy in place, we hope female delivery executives work in a safer, secure environment. Meanwhile, here’s saluting all women delivery executives for their hard work and dedication!
News Source: Inc42
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