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A new initiative launched by Ajman Public Transport Corporation in UAE ensures that customers can only exit if they smile at the sensor.
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What Is It?
The Public Transport Corporation in Ajman has launched a quirky new initiative where customers exiting the place need to smile at the sensor, allowing them to exit. In the event that a customer indicates their dissatisfaction by not smiling, officials at the center would assist the client to resolve the issue.
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What Else?
The initiative will help increase customer satisfaction. According to Omar Mohammed Lootah, CEO of operations, at the corporation, a smile helps bring to life the organization by breaking the monotony of the office. As soon as customers enter the corporation office, they are greeted by ‘Marhabani’ staff – who can speak Arabic, English, Urdu and Bengali.
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First Published: June 30, 2018 8:01 PM