If you’ve travelled on flights, especially long ones, you must have seen the crew members distributing snacks, drinks and meals on trolleys. In a quite non-traditional move, United Airlines will soon enable a ‘Help-Yourself’ feature on their flights where passengers can walk up and grab their preferred snacks from a trolley. This will preclude the need for hassling crew members every time the passengers desire something to munch on. Here are all the important details that you would need to about this new feature.
United Airlines To Trial ‘Help Yourself’ Snacks And Drinks Trolley
According to an article which was recently published by the Daily Star, United Airlines will soon start a ‘help yourself’ snacks and drink trolley. This will allow passengers to grab a bag of peanuts or any other snacks and drinks available on the flight for themselves. They won’t have to rely on the cabin crew for help and will not have to wait until they distribute it among the passengers.
This new ‘grab-n-go’ feature has been commenced on a trial basis on its new Airbus A321neo planes. These planes began flight operations on November 30 from the Chicago O’Hare International Airport. The complimentary snacks and drinks offered will be in limited supply. This move was made keeping in mind the convenience of both the crew as well as the passengers.
Passengers, especially those sitting at the back, have to wait quite a long time before the trolley reaches them. The crew, too, has to move a lot on an already hectic flight just to deliver some snacks to the passengers. Hence, it was thought that the help yourself feature would benefit both, the passengers and the crew. There are, however, some concerns regarding the move.
Is This Really A Good Move? Can It Backfire?
There are chances that this new initiative would be successful as the reason behind taking this action seems sound. However, a number of concerns are raised by this. If passengers are allowed to grab snacks from the counter, there may be a threat of blocking the passageway. This could create a ruckus on the flight.
Furthermore, since the complimentary snacks are in limited supply, it is possible that many people would take from the trolley too frequently and too much. This could mean that other passengers who didn’t get to the snacks early wouldn’t get any at all. When crew members distribute snacks, they also ensure that everyone who desires a snack on the flight gets some.
Hence, even though the motives behind starting this move seem harmless, it is possible that this move runs into these challenges.
Do you think allowing passengers to pick their own snacks from a trolley is a wise decision? Let us know in the comments section below!
Cover Image Credits: Wikimedia Commons
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