VFS Global revealed that Indian travellers are choosing premium services while applying for visas for their international travel. VFS Global is the leading visa outsourcing and technology services company in the world. They are serving governments and the assistance of diplomatic missions all around the globe.
Indian Clients Are Choosing Premium Services Of The VFS Global
In recent times, they witnessed that Indian clients are favouring the services that allow them to complete the process of visa applications from their homes at their own convenience. A huge reason for this is avoiding human contact as much as possible after the global pandemic.
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How Are Indians Utilising These Services?
Pranav Sinha, the head of VFS Global in India and South Asia, shared with Moneycontrol that they are offering premium services in India since March 2020, the beginning of the pandemic. These services include applying for a visa with access to your room, submitting applications digitally, checking documents digitally, and eVisa. VFS Global offers services to 50 clients in India in a network of 567 visa application centres; in 17 different locations.
Indian clients are jumping into advanced systems like the premium lounge and visa at your doorstep. The premium lounge provides a comfortable process inside the visa application centre. On the other hand, the service of visa at your doorstep allows clients to submit their visa applications from the comfort of their preferred places; be it home or office at their own convenience. The ‘visa at your doorstep’ service witnessed a 3X growing demand since the pandemic. This is a great initiative for a safe and hassle-free process for travellers.
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Sinha also shared that there is a certainty of the tourism industry to transfer into digitalisation and follow through with most of the operations digitally. It is also expected that over time, governments will include biometric registration during the process of the visa applications.