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97% Of Airlines Plan To Develop A Program With Generative AI Technology: Report

These trends have emerged during the last year and give insights into what the landscape of the travel will look like over the next decade.

by Tooba Shaikh
97% Of Airlines Plan To Develop A Program With Generative AI Technology: Report

As is the case with everything else in the world, the travel industry is rapidly changing and evolving. Especially with the advent of technology like generative AI, this change is even faster and more apparent. SITA, the leading specialist in air transport communications in the world, has recently combined a host of insights and released some megatrends. These have emerged during the last year and give insights into what the landscape of travel will look like over the next decade.

97 Per Cent Airlines Plan To Develop Programs With Generative AI

generative AI
Image Credits: Canva Images
  • Airlines as well as airports will have to reorganise their workforce by integrating technology. This will allow for a more skilled workforce which will achieve more scalable operations.
  • The travel industry will be forced to reckon with a generation that increasingly depends on digitisation and fringe technologies will also be popularised by them by 2027. There will be a seismic shift towards ‘digital first’ facilitated by digital identities, border crossings and mobile platforms.
  • With the advent of technology like generative AI, many airlines are planning on developing programs that incorporate this technology. As per the megatrend report, 97 per cent of airlines are planning on developing programs with technology like generative AI.
  • The report also predicted that by 2030, sustainability will be at the heart of travel given the increase in global warming and climate change.

Also Read: Travel Trends: From Culinary Excavators To Carbon Passport, 6 New Travel Terms That You Will Hear About In 2024

Other Important Insights In The Megatrend Report By SITA

generative AI
Image Credits: Canva Images
  • The Urban Air Mobility transportation sector has witnessed an increase in 2023. This has been due to various factors like increased efforts in reducing carbon footprint, progress in batteries and propulsion systems, operational costs, etc. Airlines have also shown an increase of interest with 32 per cent confirming major programs in the service.
  • The report also predicted that an increasing demographic of ageing travellers will come up and by 2030, special technological solutions will be available for supporting aged travellers. The rise in this demographic will also partly result from more people having disposable incomes.
  • The report also mentioned that over the next seven years, seamless multimodal travel is all set to emerge. This will be along with single verification and processing points so that the multi-modal travel is smooth from one end to another.
  • Autonomous robots, equipment and mobility vehicles will be increasingly seen at airports. This will be facilitated by 5G as well as artificial intelligence. 
  • Travel chain MRO will be automated and will employ blockchain technology. This will result in significant savings, efficiency, and safety.

Also Read: From Leisure Destinations To Booking Premium Stays, Here Are Holiday Season’s Trends For Indians

What do you think of these insights? Do you have any big travel plans for the next year? Let us know in the comments section below!

Cover Image Credits: Canva Images

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