Etihad Airways has launched a new in-flight service to ensure wellness of passengers. The Etihad Wellness program covers a host of precautions and services, to help passengers have a pleasant flight. Etihad flights now have ‘wellness ambassadors’ who will be around the aircraft to ensure safety of passengers. The dedicated team will receive special training in Abu Dhabi. The wellness program ensures safety of passengers pre boarding, during check in, on board, and while landing.
Pre-Boarding
-All passengers will be provided details about protocols 24 hours before boarding
-Etihad passengers can change their flights free of cost
-Etihad’s transfer coaches will be sterilized and deep-cleaned before and after every use
-All drivers will wear face masks, and chauffeurs will be shielded with a protective screen
Check-In
-Etihad’s wellness ambassadors will be available at the Abu Dhabi airport to assist passengers
-Passengers must maintain social distancing & undergo thermal screening
-All passengers and staff must wear facemask at all times. Food will be served as per Covid restrictions
On Board
-Passengers must maintain distance while scanning their boarding passes
-Aircrafts will be sterilized inside out
-Hygiene kits consisting of hand sanitizer, facemask and gloves will be handed out to all passengers
-Cabin crew will wear masks and PPE at all times
On Landing
-Passengers cannot run to exit as soon as they land. Social distancing must be followed even in the aisles.
-Before leaving, passengers will be advised on precautionary measures to be followed in the destination