Technology has made it easier for people to find the information they need. One such example is AI, which is now being used by websites to help people get information quickly. The Consulate General of India in New York also added an AI chatbot, Bharati, to its website five years ago and has now upgraded it. Scroll down for the details!
Consulate General Of India In New York Upgrades Bharati
You’ve known Bharati as @IndiainNewYork’s website chatbot for over five years.
Today, meet Bharati. Reimagined.
Introducing our next-generation Virtual Consular Assistant, designed to make staying informed simpler, smarter, and more seamless.
From the latest Consulate updates to important announcements, Bharati brings the information that matters to you.
🎥 Watch Bharati’s first video, featuring the latest updates on OCI.
@MEAIndia @IndianEmbassyUS @IndianDiplomacy @binaysrikant76 @CPVIndia @AmbVMKwatra
— India in New York (@IndiainNewYork) October 8, 2026
The Consulate General of India in New York took to social media to share the Bharati upgrade. Five years ago, it introduced Bharati, an AI-enabled chatbot. It helps users easily find information about passports, visas, OCI, attestation and other consular services. One of its benefits is that it offers round-the-clock service.
Now, this AI chatbot has got a major makeover. Bharati is no longer the faceless AI chatbot you used to message and has now been upgraded into a Virtual Consular Assistant. Launching the new version, the Consulate General of India in New York wrote, “Introducing our next-generation Virtual Consular Assistant, designed to make staying informed simpler, smarter, and more seamless.”
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How Does This Virtual Consular Assistant Work?
In the video, you can see the Virtual Consular Assistant introducing herself. She is dressed in a saree and provides the information users need. The Virtual Consular Assistant helps users find important information from the Indian Consulate in New York.
Now, when you go to their website, you can chat with Bharati and ask questions related to consular services, announcements and updates. Bharati then provides relevant information and guides you to different pages and processes. This makes it easier to find the information you need without searching through the entire website.
So, what are you waiting for? Go to the official website and chat with Bharati for all the information you need.
Also Read: Who Is Captain Smit Machchhar, The Flydubai Pilot Who Saved 174 Lives, Lauded By PM Modi?
Cover Image Courtesy: X/ @IndiainNewYork
FAQs
What is an AI chatbot?
An AI chatbot is a computer program that uses artificial intelligence to answer questions and interact with users.
Is AI chatbot available 24/7?
Yes, AI chatbot is available 24/7.
How does an AI chatbot work?
The AI chatbot understand users questions and provide the necessary information available to it.
