Chhath Puja is around the corner and devotees living in different parts of the country are excitedly boarding flights and catching trains to head back home. People love spending this special occasion with their loved ones. A journalist planned to visit home in Bihar during Chhath but his travel plans looked uncertain as the status of his RAC ticket changed all of a sudden. What happened later?
Man’s RAC Ticket Dropped From 12 To 18
Taking to the X platform, journalist Himanshu Jha shared his experience of booking tickets with Indian railways and the incident that followed later.
रेलवे में आखिर क्या चल रहा है? 30 अक्टूबर को टिकट RAC 31 था। कल RAC 12 पर अटका था। जब आज चार्ट तैयार हुआ तो वेटिंग 18 हो गया। यह कैसा रिजर्वेशन सिस्टम है? छठ के मौके पर अगर एक बिहारी घर नहीं आ पाए तो क्या हाल होगा, वह आप समझेंगे रेल मंत्री @AshwiniVaishnaw जी? @IndianRailMedia pic.twitter.com/buYtdN4Yp2
— Himanshu Jha (@ImHimanshuJha) November 3, 2024
Based on the screenshots added to the post, he booked a Swatantrata Senani Express ticket from New Delhi to Darbhanga. The journey was scheduled to begin on November 3 and he would reach his destination the next day. Initially, the ticket booking status displayed that the waiting list was 124. The RAC ticket was at 31.
As claimed by Himanshu Jha, the ticket RAC was 31 on October 30. On November 2, it changed to 12. Later, the waiting jumped to 18 from 12 after the chart was prepared. Seeing these jumps in numbers and changes in ticket RAC, he slammed the Indian Railways and enquired several questions about their services.
The journalist asked, “What is going on in the railways? What kind of reservation system is this?” The frustrated man further tagged Railway Minister Ashwini Vaishnaw and asked “Will you understand what will happen if a Bihari cannot visit home on Chhath Puja?”
Railways Responded To The Journalist’s Inconvenience
आपकी शिकायत RailMadad पर दर्ज कर ली गई है और शिकायत सं। आपके मोबाइल नंबर पर एसएमएस के माध्यम से भेजा गया है। आप इस लिंक https://t.co/5jRBcou3Uh के माध्यम से अपनी शिकायत को ट्रैक कर सकते हैं
— RailwaySeva (@RailwaySeva) November 3, 2024
On November 3, the official Twitter account for support to RailUsers replied to the journalist’s complaint on the X platform. It added that the traveller’s complaint was registered on RailMadad. The man received the complaint number on his mobile number via SMS. In addition, the RailwaySeva provided a link to track the complaint.
भारतीय रेल और रेल मंत्री @AshwiniVaishnaw जी का धन्यवाद। आज के लिए कंफर्म टिकट की व्यवस्था रेलवे की तरफ से कर दी गई। साथियों आप सभी के समर्थन के लिए विशेष आभार। 🙏
— Himanshu Jha (@ImHimanshuJha) November 4, 2024
Himanshu Jha made a post the next day and thanked Indian Railways and Railway Minister Ashwini Vaishnaw for arranging a confirmed ticket. The ticket was for November 4, a day before the Chhath Puja festivities are beginning.
Have you faced similar issues with Indian Railways?
Cover Image Courtesy: Canva, X/ Himanshu Jha (@ImHimanshuJha)
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