On Wednesday, Akasa Air’s flight from Pune to Kolkata got delayed by nearly seven hours. This affected more than 100 passengers scheduled to travel on the flight and one of them took to X (formerly Twitter) to share his frustration. The man was travelling with his pregnant sister and had asked the airline for accommodation nearby. However, the airline offered no help and they were forced to travel back to their home which was nearly 2.5 hours away from the airport. Read on to learn more about this matter.
Akasa Air Flight To Kolkata Delayed By 7 Hrs; Causes Trouble To Passengers
An Akasa Air flight (QP-1563) from Pune to Kolkata was delayed by nearly seven hours on June 12. Ashish Yadav, a passenger on the flight who was travelling with his pregnant sister, took to X (formerly Twitter) to share his frustration about this. In a series of posts on his account @ashishy99441251, Ashish has shared how the siblings were supposed to travel to Kolkata and left their home in Hinjewadi Phase-2 to reach the Pune Airport on time for their 1:05 PM flight. However, when they reached the airport at around 11 AM, they were informed that the flight had been delayed.
@AAI_Official @aaipunairport @Ministry_CA @PMOIndia @RamMNK @AkasaAir sir my flight from Pune to Kolkata, PNR no. – PBG7SN, is delayed by 7 hrs. And we informed at 11 am, as we reach airport, my sister is 7 month pregnant, our home is 2.30 hrs travel distance
— ashish yadav (@ashishy99441251) June 12, 2024
He mentioned how his 7-month pregnant sister had to travel 2.5 hours to reach the airport and the airline had not informed the passengers about it beforehand.
@AAI_Official @aaipunairport @Ministry_CA @PMOIndia @RamMNK @AkasaAir we are not given any alternative flight and they are even not arranging accommodation to stay, please take some strict step, we need to travel to Kolkata…
My no. – 9433014045— ashish yadav (@ashishy99441251) June 12, 2024
Seeing how the delay was affecting his sister, he asked the airline for accommodation nearby. However, he got no help from Akasa Air despite them waiting in the airport for more than two hours.
We need accommodation….. Whom to contact… Ur person on phone told they will call…… At 11 am.. No calls recived till now
— ashish yadav (@ashishy99441251) June 12, 2024
@AAI_Official @aaipunairport @Ministry_CA @PMOIndia @RamMNK @AkasaAir sir my flight from Pune to Kolkata, PNR no. – PBG7SN, arrange accommodation to stay, I have a patient with me…… Very urgently
— ashish yadav (@ashishy99441251) June 12, 2024
The flight was then rescheduled for departure at 7:50 PM. After realising that they wouldn’t get any alternative flight or accommodation arrangements from the airline, the sibling duo decided to return home as the delay had affected their entire itinerary ahead.
@AAI_Official @aaipunairport @Ministry_CA @PMOIndia sorry but not satisfied 1% also….. Technical issue can’t provide accommodation, Technical issue can’t provide alternative flight, technical issue time change……
Dear Airport Authority India sir I need a strict actions ….— ashish yadav (@ashishy99441251) June 12, 2024
What about the technical issue of my sister health…… Now 1 more big problem is waiting for us at Kolkata, we reach Kolkata at 11- 12 night, need to travel to behala another 2 hours with travel problem…… Very very badly harrasment from AkasaAir…….
— ashish yadav (@ashishy99441251) June 12, 2024
Plz authority I need a strict actions , I requested them again n again plz provide me accommodation at least on the medical issues…… If I am delayed n miss flight on any technical issue no rebate for customer, it’s our fault
Please🙏🙏— ashish yadav (@ashishy99441251) June 12, 2024
@AAI_Official @aaipunairport @Ministry_CA @PMOIndia sorry but not satisfied 1% also….. Technical issue can’t provide accommodation, Technical issue can’t provide alternative flight, technical issue time change……
Dear Airport Authority India sir I need a strict actions ….— ashish yadav (@ashishy99441251) June 12, 2024
Ashish’s frustration could be noted in each tweet.
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What The Airline Had To Say About This
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Akasa Air’s official X (formerly Twitter) account had responded to several posts of Ashish Yadav. In the first reply, they mentioned that the delay in the flight had been due to a technical glitch in the aircraft that the airline was trying to resolve.
Hi Ashish, we understand your situation. Please note that your flight QP 1563 from Pune to Kolkata is delayed due to technical reason. Our Ground Service team is available if you need any assistance.
— Akasa Air (@AkasaAir) June 12, 2024
They responded again and reassured him that the airline had tried to resolve his issue to the best of their ability. However, as we shared above, Ashish was not satisfied with their service and had asked the concerned authorities to take strict actions against the airline.
Hi Ashish, as checked, our team has connected with you and addressed your concern.
— Akasa Air (@AkasaAir) June 12, 2024
Akasa Air is yet to release an official statement regarding the seven-hour delay on their Pune to Kolkata flight on June 12.
Flight delays are frustrating. But it gets worse when you see how it might affect the health of your loved ones. We hope that such issues don’t prevail in the future and airlines across the country are able to tackle such situations at the earliest!
Cover Image Courtesy: Instagram/akasaair & X/ashishy99441251
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