Mumbai’s Shagun Restaurant To Pay ₹2 Lakh In Penalty For Charging ₹10 Extra For Ice Cream

Charging even a few extra bucks can be a costly affair, as a restaurant’s case in Mumbai shows. Six years ago, Shagun Restaurant, opposite Mumbai Central station charged a customer ₹10 extra for an ice cream packet. Now, the district forum has ordered the eatery to not just compensate this, but also pay an additional deposit of ₹2 lakh as a penalty. Read on to know more.

Mumbai Eatery Charged ₹10 Extra For Icecream

In June 2014, then Police Sub-Inspector (PSI) Bhaskar Jadha ordered a pack of ice cream from Shagun Veg Restaurant. He told the tabloid Mid-day, that he purchased a 700 ml pack and received a bill of ₹175. When he checked the pack for its expiry date, he noticed that the MRP was ₹165. So, he asked the restaurant to return ₹10, but they refused. They labelled this extra cost as “cooling charge”. He then approached the District Commissioner Disputes Redressal Forum in South Mumbai.

Also Read: Mumbai’s Ice Cream Parlour Throws Away 26 Tonnes Of Ice-Cream Due To COVID-19 Lockdown

Shagun Restaurant In Mumbai To Pay ₹2 Lakh As Penalty

And now, the forum has ruled in his favour. It said that that the eatery has been present for around 24 years, earning ₹  40,000-50,000 on a daily basis. It has certainly charged more than the MRP to make a profit. In their defence, restaurant representatives said that there was a difference between shop and restaurants. They reiterated that the extra charge was to store the ice cream. However, the forum dismissed this because Jadhav had bought the ice cream from the counter only. Which is why, it ordered the eatery to rightly compensate him and also cough up an additional deposit of Rs 2 lakh. Speaking of eateries in Mumbai, here are 4 excellent spots to grab an all-day breakfast. 

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Meanwhile, the restaurant industry is doing all it can to keep up with these trying times. And while you might feel apprehensive about ordering from outside, we did a little digging to help you out. So, here are 6 restaurants in Mumbai delivering food at your doorstep safely.